German Customer Support

Job Description

Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent French speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading automotive brand!

Responsibilities

• Provide support on inquiries and complaints by phone, email, or chat
• Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
• Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
• Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

Requirements

• Native or near native German speaker
• B2-level English
• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• Previous experience on customer sector will be considered positively

Benefits

• Salary: 1.260 euros gross/monthly
• Monthly performance bonus
• Indefinite duration package
• Private Health Insurance
• Fit pass
• Excellent growth opportunities in a multinational industry leader