Scrum Master

Job Description

At Vouched we are building a powerful identity verification platform to provide worldwide access to life’s most critical services, such as healthcare and prescription services, banking, and lending. Vouched makes identity verification easy with a combination of AI cloud solutions, machine learning, data checks, and APIs at the edge. Our customers leverage our APIs, integrations, and no-code solutions to onboard customers to their systems. At Vouched, your work provides businesses with frictionless and fair access to healthcare, financial services, and work opportunities.

What we do

• Verify thousands of people every day across multiple countries and industries, providing access to critical services
• Serve fast-growing startups, unicorns, and large enterprises with a focus on providing fast, easy integration for developers 
• Run on a modern cloud infrastructure powered by automated integration and testing, provisioning, deployments, monitoring, and notifications 
• Drive to own the market and deliver a world-changing client and end-user experience

We are a small but mighty team looking for people who align with our values and have a strong sense of hustle, creative problem-solving, grit, and energy to help us scale! This role at Vouched offers lots of growth potential!

What we are looking for

We are seeking an experienced Scrum Master who thrives in a fast-paced startup environment and is passionate about driving Agile practices. The ideal candidate will have a deep understanding of Scrum principles and the ability to mentor and coach engineering teams, ensuring smooth delivery and continuous improvement. You will play a crucial role in facilitating Scrum ceremonies, guiding our team in Agile methodologies, and collaborating closely with stakeholders to ensure product success.

You should have strong facilitation and conflict resolution skills, a proactive attitude toward removing roadblocks, and a drive to foster a collaborative, high-performing team environment. Experience working with distributed teams and familiarity with the project management tools is essential. While knowledge of AI-based identity verification products is a plus, a passion for working with innovative technologies and helping to scale a dynamic team is key.

Key Responsibilities

• Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives.
• Guide the team in adhering to Scrum best practices, ensuring the team is fully engaged in Agile methodology.
• Collaborate closely with the Product Owner to ensure a clear understanding of product backlog items and priorities.
• Remove any impediments or roadblocks that might hinder the team’s progress, ensuring smooth delivery within sprints.
• Manage and oversee project planning activities, ensuring work is properly scoped, estimated, and prioritized.
• Foster a culture of continuous improvement by facilitating learning, process adjustments, and experimentation.
• Mentor and coach team members on Agile principles and practices, helping improve their effectiveness.
• Ensure the proper use of collaborative processes and remove bottlenecks for the engineering team.
• Monitor sprint velocity and other key performance metrics to ensure efficiency and progress toward goals.
• Ensure that work is completed to a high standard by promoting quality assurance and continuous testing practices.
• Work with stakeholders to ensure the timely and successful delivery of product goals.

Requirements

• Certified Scrum Master (CSM) or equivalent Agile certification.
• 3+ years of experience as a Scrum Master within a software engineering team.
• Deep understanding of Scrum, Agile principles, and SDLC in a software development environment.
• Excellent communication, facilitation, and conflict resolution skills.
• Ability to identify and remove impediments, enhancing team collaboration and performance.
• Familiarity with tools such as Linear, Confluence, or other Agile project management tools.
• Proven ability to drive change and inspire a team towards a shared goal.
• Experience working in a startup environment is required.
• Experience managing or working with distributed teams is essential.
• Familiarity with identity verification products or AI-based solutions is a plus.

Benefits

• Self-managed paid time off
• 11+ Company holidays
• Health Care Benefits: Medical, Vision, Dental
• Wellness Benefits: EAP, LifeHealth Online, One Medical, Perkspot
• Equity compensation
• Remote working environment

Our Commitment 

We are committed to providing an environment where everyone receives equal consideration and treatment regardless of gender, gender identity, gender expression, sex, sexual orientation, race, color, religion, creed, national origin, ancestry, age, physical disability, mental disability, medical condition, HIV/AIDS/Hepatitis C status, genetic information, marital status, domestic partner status, military or veteran status, height, weight, and any other protected category under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This is a remote role - however, you must be based in the US (US work authorization required)