Job Description
Mercier Consultancy is thrilled to announce a fantastic opportunity for Dutch Speaking Customer Service Representatives to work in beautiful Greece, complete with a fully paid relocation package! In this exciting role, you will provide exceptional support to our Dutch-speaking clients, ensuring that their inquiries and issues are addressed efficiently and effectively. As you work in a vibrant environment alongside a diverse team, you will have the chance to experience the rich culture and beauty of Greece while delivering top-notch customer service. If you are passionate about helping others and want to take your career to the next level, we invite you to apply!
Responsibilities
- Deliver outstanding customer service in Dutch through various channels such as phone, email, and live chat.
- Assist customers with inquiries related to products, services, and order processing.
- Resolve customer issues and complaints with a focus on providing effective solutions.
- Accurately document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance overall service quality and address common challenges.
- Stay informed about company offerings and industry trends to provide knowledgeable support.
- Engage in training and development opportunities to further enhance customer support skills.
Requirements
- Fluency in Dutch and English, with strong written and verbal communication skills.
- Previous experience in customer service is advantageous, but a positive attitude and eagerness to learn are highly valued.
- Excellent problem-solving abilities and a commitment to customer satisfaction.
- Adept at multitasking and managing various inquiries in a fast-paced environment.
- Basic computer proficiency and familiarity with customer service software is a plus.
- Willingness to relocate to Greece and embrace a new lifestyle and culture.
- Flexibility to work varied shifts, including evenings and weekends, as required.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And 4 Weeks Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...