Virtual Assistant (Digital Marketing in Health & Wellness)

Job Description

Our client is a rapidly growing Australian start-up specialising in health and wellness, with a mission to improve lives through better sleep and well-being. Their dynamic team collaborates on exciting projects ranging from brand partnerships and digital marketing to the development of masterclasses and membership programs and they offer a fast-paced, self-starter environment where team members are encouraged to take initiative, learn, and grow.

They are now looking to hire a Virtual Assistant to support key stakeholders in managing daily operations, customer interactions, and digital content.

Job Responsibilities:

Administrative Support

• Schedule meetings and Zoom calls and prepare agendas across various departments.
• Follow up with clients/customers to send timely reminders and share relevant documents.
• Organise and maintain the company’s Google Drive.
• Prepare and send invoices and follow up on outstanding payments.

Social Media & Content Creation

• Plan and schedule content across Instagram, TikTok, and LinkedIn.
• Create engaging short-form content (reels, shorts, snippets) from long-form material such as interviews, media appearances (e.g. Ch9), and event footage.
• Support social media reporting and performance tracking.
• Assist with managing brand partnerships and collaboration deliverables.

Website & Digital Updates

• Update website content using Go High Level (GHL), including homepage sections, banners, and masterclass/member areas.
• Assist with the upcoming website overhaul, including layout updates, SEO optimisation, and content refinement.
• Copywriting and design skills will be highly regarded.

Email Campaigns & Newsletters

• Draft, schedule, and report on marketing emails and newsletters.

Reporting

• Compile and deliver monthly reports and progress updates as required.

Future Projects

• Support potential digital advertising campaigns and promotions as the business grows.

Requirements

MUST HAVE Experiences:

• Previous experience as a Virtual Assistant or in a similar administrative role.
• Experience using Go High Level is significant.
• Experience with social media content creation, especially short-form video (e.g. reels, TikToks).
• Prior experience in the health and wellness industry or related fields.
• Familiarity with Australian or US-based companies and their working environments.

Others:

• Strong organisational abilities with meticulous attention to detail.

• Excellent written and verbal communication skills in English.
• Proficient in Microsoft Office Suite, Google Workspace, and project management tools like Monday.com.
• Passionate about health and wellness, particularly in sleep improvement.
• Bonus: SEO, basic design (Canva or similar), and copywriting experience.
• Self-motivated, able to work independently, and comfortable in a fast-paced environment.

Benefits

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)