Customer Marketing Manager

Job Description

Responsibilities:

• Develop and execute strategies to significantly grow the number of Action1 Platform reviews on key marketplaces (e.g., G2, Capterra, TrustRadius, SourceForge).
• Build and manage relationships with platform representatives to optimize our profile and visibility on each site.
• Implement innovative campaigns and incentives to encourage customer reviews while ensuring compliance with platform guidelines.
• Track, analyze, and report on review trends and key performance metrics, identifying opportunities for improvement.
• Collaborate with marketing, sales, and customer success teams to leverage customer feedback and promote review initiatives.
• Stay updated on the latest techniques, trends, and policies of review platforms to maintain a competitive edge.

Requirements

Requirements:

• Proven experience driving reviews and managing profiles on platforms like G2, Capterra, TrustRadius, and others.
• Strong understanding of review platform algorithms, guidelines, and best practices.
• Creative problem-solving skills and the ability to devise effective campaigns to generate reviews quickly.
• Data-driven mindset with the ability to analyze performance metrics and refine strategies.
• Excellent communication and relationship-building skills.
• Self-starter with a track record of delivering results under tight deadlines.

Would be a plus:

• Familiarity with SaaS marketing and customer success strategies.
• Experience in B2B tech or cybersecurity is a plus.
• Knowledge of review platform integrations and tools to streamline review acquisition.

Benefits

What We Offer:

• Fully remote work, giving you the flexibility you need in the modern world
• Opportunity to make a direct impact on the company’s market perception and growth
• An opportunity to drive significant impact in our market presence and customer acquisition.
• Collaborative team environment with room for creativity and innovation..
• Stable income and opportunities for promotion.
• Friendly and professional peers, eager to help and help you grow.
• Be part of a fast-growing, innovative company in the endpoint management space