Global Sales Manager

Job Description

Role Description

This role involves managing and nurturing relationships with government customers to increase Choice Hotels' market share in the US Government sector.

• Prospect and educate Federal, Department of Defense, and State travelers on the benefits of Choice Hotels.
• Navigate purchasing systems of US and state/local governments to ensure hotel bookability.
• Help hotels understand government travel programs and requirements for participation.

Your Responsibilities

• Account Management
  • Manage and nurture relationships with existing customers, identifying opportunities for growth.
  • Understand customer needs and ensure satisfaction with Choice products or services.
  • Monitor account performance, analyze trends, and develop strategies to maximize sales.
  • Work proactively to retain customers and handle contract renewals.
  • Address and resolve customer issues promptly.
  • Conduct regular meetings and presentations with customers.
  • Stay informed about industry trends and competitive landscape.
• Business Development
  • Identify potential customers through research and networking.
  • Generate and qualify leads by engaging with potential customers.
  • Follow up with leads and nurture them through the sales cycle.
  • Conduct market research to stay informed about industry trends.
  • Educate potential accounts about Choice brands and product offerings.
  • Convert prospects to high performing accounts.
• Account Administration
  • Update and maintain customer information in CRM system.
  • Evaluate account performance and trends.
  • Draft sales proposals and contracts, manage contract renewals.
  • Participate in sales, brand, product, system, or process training.
  • Prepare and conduct customer Quarterly Business Reviews.

Your Experience, Skills & Competencies

• Ability to travel up to 50% of the time.
• Location near major city – within 30 miles of major airport.
• BA/BS degree or 3-5+ years of relevant experience in national sales in the US Government sector.
• Knowledge of sales and research systems including TravelClick Reporting (optional) & Salesforce CRM.
• Independent self-starter with the ability to achieve corporate business objectives.

Your Team

This is an individual contributor role that will report to the Director, Specialty Sales - Government. You will collaborate with cross-functional departments regularly.

Your Work Location

You will be a remote-based associate, working from home, with possible periodic travel to our offices in North Bethesda, MD or Scottsdale, AZ.

Salary Range

The salary range for this position is $89,357 to $105,286 annually plus commission via participation in Choice’s Global Sales Incentive Plan.

Benefits

• Competitive compensation and benefits, including medical, dental, and vision coverage.
• Leave and paid time-off for various reasons including holidays and personal time.
• Financial benefits for retirement and health savings.
• Employee recognition programs.
• Discounts at Choice hotels worldwide.