Support Engineer

Job Description

Our client is a large international investment fund. They use data and technology to find smart ways to improve financial strategies. They aim to create high-quality predictive signals, or ‘alphas,’ to identify market opportunities.

The company is very data-driven and innovative, with teams working closely to develop financial strategies and maintain a strong global platform. It’s a fast-paced and collaborative environment where your technical expertise can make a real impact.

This role combines technical problem-solving with operational support. We are looking for a skilled Linux and Python Engineer to ensure the stability and reliability of our systems and support C++ and Python pipelines.

Technologies: Linux, Python (back-end, tasks automation, API connection), and SQL.

Requirements

Linux Environment:

• Strong understanding of Linux;
• Ability to execute and troubleshoot programs in Linux;
• Experience with workload design, orchestration and monitoring;
• Bash scripting expertise.

Python Back-End Programming:

• Experience working with different types of APIs;
• Automation of monitoring and alerting;
• Troubleshooting existing code.

Databases:

• Understanding of relational data structure;
• Familiarity working with MySQL;
• Quering data and troubleshooting data issues.

Preferred Skills (Nice-to-Have):

• Understanding of data pipelines and/or experience working on data projects;
• C++ knowledge.

Responsibilities

User support & troubleshooting:

• Support internal users, responding to and resolving system issues efficiently;
• Maintain data pipelines, monitor execution, and troubleshoot issues;
• Reproduce problems, identify root causes, and collaborate with engineering teams to implement lasting solutions;
• Provide timely solutions to technical challenges that affect system performance or user experience.

Automation & tool development:

• Develop tools and scripts in Python to automate various system tasks, improving operational efficiency, mainly focusing on memory limitations;
• Implement telemetry and monitoring solutions to increase system visibility and proactively detect issues.

Pipelines optimization:

• Continuously assess pipeline performance and identify opportunities to automate manual processes and reduce operational overhead;
• Contribute to improving the efficiency and reliability of the pipelines through innovation and hands-on problem-solving.

Collaboration:

• Work closely with developers, product teams, and other engineers to resolve issues and deliver high-quality solutions;
• Contribute to ongoing pipeline improvements by sharing insights from support incidents and pipeline monitoring.

English

• ‍B2 (Upper-Intermediate)

Time zone

• Central European Time (CET)