Printify

Senior Product Designer - Order Experience

Job Description

In November 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands, a unique and special challenge. To learn more about the merger, check out our blog post.

About Us:

Both Printify and Printful are pioneering production on-demand companies and platforms established in Latvia but with a global customer base.

Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe.

Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV. 

Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.

About The Role

We’re looking for a user-problem driven Senior Product Designer who crafts best-in-class solutions through thorough product reasoning. In this role you will design end-to-end experiences, collaborate with cross-functional teams to create impactful solutions for web & mobile experiences. At Printify, our Product Designers lead and oversee the user experience of a product, feature, or service from discovery through design to launch. They work with UX researchers, analysts, product managers, and engineers to create the best possible product experience for our merchants. This role requires a high level of problem analysis, creativity, attention to detail, and basic project management skills.
A portfolio is required.


Your Daily Tasks will Entail:
  • Contribute to strategic decisions regarding the future direction of Printify products and features.
  • Collaborate with UX researchers, analysts, product managers, and engineers to understand user needs and problems.
  • Map user flows, prototype/validate solutions, and launch new product features and services.
  • Define and evolve multiple user types' customer journeys, addressing variations and pain points.
  • Improve the user experience gradually through research and iteration.
  • Define, craft, and evolve designs and interactions within visual systems and standards for a global audience.
  • Ensure consistency across the Printify platform and different integrations.
  • Deliver designs and prototypes in a fast-paced, demanding environment while maintaining high-quality UX standards.
  • Work closely with engineers to ensure high-quality implementation of final designs.
  • Use online tools to observe user interactions post-release and identify areas for improvement.
  • Leverage data analytics to refine and enhance design solutions after launch.
  • Plan and conduct user testing and concept validation sessions.
  • Actively seek and provide feedback from designers, product teams, and data analysts to elevate design quality.
  • Present and defend product features or design solutions to peers and stakeholders.

  • Your Qualifications:
  • 4-6+ years of experience in B2B and B2C product design within Product Organizations (not agencies or outsourcing firms).
  • Proven track record of designing and shipping successful products.
  • Experience in the e-commerce industry preferably with order management, shipping, and internal fulfillment processes.
  • Strong rapid prototyping skills.
  • Expertise in creating complex user flows and user journeys.
  • Proficiency in Figma (or willingness to learn quickly) and design systems.
  • Experience as a designer in cross-functional teams, working closely with engineers and product managers.
  • Experience planning and conducting user research and concept validation.
  • Comfortable designing for multiple user types.
  • Growth design experience, including A/B testing and experimentation.
  • Excellent written and spoken communication skills in English.
  • Ability to switch contexts and adapt to different project needs.

  • What we offer:
  • All the resources and tools to perform your tasks (choose between Mac or Windows)
  • An opportunity to work remotely or in a modern and welcoming office in Rīga
  • Flexible working hours (start your day as late as 11 a.m.)
  • Free and healthy lunch at the office 
  • Health insurance, including a mental wellness program