Plaid

Business Systems Analyst, HR

Job Description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Plaid's People Technology team sits within the Business Technology Team and is focused on delivering solutions that support our business processes and drive efficiencies through system optimization and automation, enabling our business to scale and employees to be successful.

In this role, you’ll support People Technology processes such as identifying needs, supporting in implementing, configuring, testing, and administering Plaid's People platforms. Additionally, this role will have the opportunity to help determine how we can increase impact by leveraging our systems functionality, while delivering best-in-class employee experiences that support our company's growth. If you're interested in using your passion and skill with People Technology to help build out our team at Plaid, then let's chat!


Responsibilities
  • Day-to-day management of Workday, including: configuration, security and audits, reports management, mass data requests, integrations management, compliance
  • Assist, train and mentor XFN’s & Plaid’s on use of toolsWork cross functionally to support end to end development and implementation of system solutions, ensuring clear requirements, technical accuracy & compliance
  • Support and maintain process & project documentationSpecial Projects (e.g., M&As, office expansion, system implementation & integrations)
  • Optimization: reporting & dashboards, enhancements and new capabilities, improving end-user experience

    • Qualifications
  • Must-Have Requirements:
  • At least 3 years of Workday experience
  • 5 years of experience on a HR Systems, People Operations or Business Systems Team
  • Functional expertise in at least 2-3 Workday modules: Absence, Benefits, Compensation, Core HR, Payroll, Reporting & Security, Time Tracking
  • Technical expertise: in configuring and customizing Workday, including creating reports, dashboards, and simple integrations
  • Project Management: Experience in managing HR technology-enabled projects and implementations
  • Training and Support: Experience in providing training and support to end-users, including creating user guides and conducting training sessions.
  • HR technology familiarity: Experience managing or integrating with other HR or business systems including, Recruiting, Talent Management, Data and Reporting, Headcount Management, etc.
  • Nice-to-Have Requirements:
  • AI experience in HR Technology, experience with Lever, Lattice, iPaaS/middleware (Tray, Aragorn, etc.), SOX and/or internal IT control experience

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