Job Description
ActiveCampaign is looking for a Senior Product Designer to join our growing Design team. You’ll be embedded within our Platform team, shaping the foundation that powers how users experience our product at scale. This role is ideal for a designer who brings craft excellence, strategic thinking, and a strong product mindset—someone who thrives in ambiguity and enjoys driving clarity across complex systems.
As a senior member of the team, you’ll lead cross-functional initiatives, influence platform-wide UX patterns, and elevate the overall quality of our product experience. You’ll partner closely with product, engineering, data, and research to design thoughtful, scalable solutions that meet both customer and business needs.
What your day could consist of:
Drive end-to-end design for platform initiatives, from research, opportunity framing to final implementation—balancing user needs, technical feasibility, and business goals.Partner across teams to identify user pain points, define success, and improve foundational UX patterns that scale across the product ecosystem.Lead with insight and intention—using research, data, and stakeholder feedback to inform decisions and measure impact.Craft and share design artifacts—wireframes, flows, prototypes, and visuals—that clearly communicate your thinking and invite collaboration.Conduct usability tests, gather insights, and iterate quickly to improve outcomes.Maintain visibility into how your work is performing post-launch and continuously refine based on learnings.Shape and uphold a high bar for design quality and consistency across the platform.Collaborate with the Design Systems team to evolve reusable components and patterns that reflect our brand, accessibility standards, and product vision.Mentor and support other designers through critique, feedback, and guidance on best practices.What is needed:
6+ years of experience designing digital products—preferably in SaaS or B2B tech.A natural curiosity for emerging tools and design trends—including interest in how AI can influence product design and user workflows.A strong portfolio demonstrating end-to-end design thinking across complex, multi-surface systems at scale.Expertise in information architecture, user flows, interaction design, and visual design principles.Proven ability to simplify complexity—bringing clarity to technical concepts and turning ambiguity into actionable direction.Confident communicator who can align stakeholders around a compelling vision and design rationale.Comfortable working iteratively and navigating ambiguity in fast-moving environments.Experience working with design systems and contributing to their evolution.
