Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves being part of a transformative team that shapes the way First American builds and delivers technology products for the real estate industry. We are looking for a Site Reliability Engineer who is passionate about building reliable, scalable, and observable systems.
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Support and enhance the reliability of in-house applications and systems across production and non-production environments.
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Design and implement resilient infrastructure and automate operational processes using IaC tools and pipelines.
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Improve observability by implementing monitoring, logging, alerting, and SLOs to detect and respond to issues proactively.
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Lead and participate in incident response, root cause analysis, and the creation of actionable postmortems.
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Collaborate with development, infrastructure, and support teams to drive reliability-focused architecture and tooling decisions.
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Identify and automate manual tasks using scripts, runbooks, and self-healing solutions to reduce operational overhead.
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Champion an engineering enablement model—empowering developers to own and operate what they build.
Qualifications
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Proven experience supporting and improving distributed software systems in production.
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Proficiency in scripting and automation (PowerShell, Python, Bash, Node.js, or similar).
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Strong understanding of observability practices and tools (ELK Stack, OTel, AWS CloudWatch, Azure Application Insights).
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Hands-on experience with one or more cloud platforms (AWS preferred, Azure/GCP acceptable).
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Solid knowledge of CI/CD pipeline automation (GitHub Actions, Azure DevOps).
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Experience with infrastructure as code (Terraform and Ansible).
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Familiarity with incident response practices, SLAs/SLIs/SLOs, and service ownership models.
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Excellent communication and collaboration skills with a mindset for continuous learning and improvement.
Requirements
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Pay Range: $82,925 - $110,525 Annually.
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This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.
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Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location.
Benefits
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Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave.
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Employee stock purchase plan.