Point Click Care

(US) Sr. Partner Manager

Job Description

Position Summary:
We believe technology is the key to solving the global healthcare challenge. We are committed to transforming care in order to make a meaningful impact on the lives of millions. The Sr. Partner Manager will be the primary person looking after software and technology vendors that have embedded, or desire to embed, their solutions into the PointClickCare platform sold to Skilled Nursing Facilities and Senior Living Facilities.

The Sr. Partner Manager will support Senior Leaders to identify and drive partnership opportunities from ideation to deal close. This role will also work closely with Marketing and Go-To-Market teams to support Product launches and growth initiatives. You will identify, analyze, recommend, and close material partnerships that will grow the business and contribute to measured improvements in this healthcare industry. Most importantly, you will lead investigations, business proposals, development, negotiation, and be the subject matter expert for new business lines.

You will be passionate about learning how our solutions serve our customers’ needs and enjoy working cross-functionally, with strength as an internal consultant on the product side.  Additionally, you will have experience working with multiple partners and be comfortable in an entrepreneurial type of environment. This role will report directly to the Vice President, Strategic Partnerships and Marketplace. The ideal candidate will be a self-starter who is comfortable in a rapidly changing environment and takes a strategic approach to partner management. You must have the ability to bridge short term goals with longer term strategy and the capability to create a well-ordered framework of action.


Key Responsibilities:
  • Partner with Product, Corporate Development, Corporate Strategy, and Go-To-Market leadership to scope and structure ambiguous business questions into actionable partner-powered projects.
  • Lead cross-functional project teams to structure and execute analyses required to develop large-scale new business recommendations. Communicate findings to executive management clearly and concisely.
  • Bring partnerships from initial identification through deal close and product launch including a Build/Buy/Partner level of sophistication that considers resourcing, investment, and strategic/critical thinking.
  • Create business cases, financial models, work plans, market research, and competitive evaluations
  • Interview vendors, customers, industry, and market leaders to grow and maintain thought leadership and subject matter expertise
  • Identify, create, negotiate, and implement effective business development agreements that drive measurable results 
  • Represent the partnership organization in meetings with executives from partner companies
  • Maintain all partnership records, including interactions, meetings, and materials, in Salesforce
  • Expected travel 10% (1x each quarter)

  • Required Experience:
  • Mandatory Education - B.S. or B.A. from a university or college.
  • Preferred Education - M.B.A.
  • Significant experience (5+ years) in business strategy and/or partnership management at leading SaaS or software company, or strategy consulting firm
  • Sound business judgment and ability to prioritize and triage partner-related issues
  • Comfort with a fast-paced, always-on environment
  • Detail-oriented and highly organized
  • Experienced in leading cross-functional teams to orchestrate, collaborate, and successfully seize opportunities
  • Skilled at navigating, understanding, and enforcing contracts
  • Strong technical competence or tech-curious and motivated to learn
  • Strong interpersonal skills
  • Experience in Long-Term Post-Acute Care is a strong plus