Senior QA Engineer I Quality Champion

Job Description

Start your game...

It’s your game. Our mission is to revolutionise the world of sports and gaming venue entertainment. We’re the home of the best gaming and tech talent, with a passion for pushing the boundaries and creating unforgettable experiences. 

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.  

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports. 

Across Entain ANZ we are committed to providing a safe and healthy working environment for all colleagues and are committed to reducing accidents/injuries, improving employee health and well-being. We all take responsibility for this by interweaving health, safety and wellbeing into our everyday work life and speaking up or sharing when there are issues, suggestions or improvements. 

Our Culture...  

We show up through our four key principles that are embedded across the business from our goals, to how we recognise one another and support our growing and ever-changing business to continue to align to creating moments that matter for our customers and our people here at Entain. 

• We are the Sum of all Parts 

• Perform with Drive & Humility 

• Be Customer Obsessed 

• Leadership at all Levels 

Where and how you can work...

We are looking for a highly experienced Senior Quality Analyst with advanced knowledge of software testing, strategic problem-solving skills, and a strong leadership mindset. This role requires a deep understanding of our business, products, customers, so understanding the wagering industry to drive quality improvements effectively is ideal. Using your expertise, you will aim to drive smart, effective QA practices across the business and within your respective pod.  

As an experienced QA professional, you will set the standard to help deliver outstanding software quality that creates memorable, seamless experiences for our customers. 

This is a fantastic role and opportunity to lead the way in developing fresh, innovative testing methods that raise the bar for reliability and performance.  

Your Day-to-Day:

Expert-Level Testing & Problem Solving

• Resolve complex testing challenges using advanced industry knowledge.
• Ensure full coverage across unit, integration, and end-to-end tests.
• Optimize automation processes and proactively address technical issues.
• Lead test case design for complex scenarios, including performance, security, and UX.

Leadership & Mentorship

• Lead team discussions and guide optimal solutions.
• Mentor junior team members on test design and techniques.
• Facilitate meetings, ensure everyone is heard, and manage conflict resolution.

Defect Management & Risk Mitigation

• Identify potential project issues and propose proactive solutions.
• Thoroughly verify defects, assess their criticality, and manage defect triage.
• Own escalated issues, offering multiple resolutions and collaborating with relevant teams.

Cross-Team Collaboration & Communication

• Align with developers on testing strategies and quality goals.
• Communicate with external teams and stakeholders to ensure alignment on quality objectives.
• Report risks and solutions to Managers, providing data-driven insights.

Process & Strategy Development

• Guide the use of QA principles and drive the creation of new processes for improved testing effectiveness.
• Manage testing initiatives for efficiency and thoroughness across all levels.
• Continuously enhance testing frameworks, balancing quality and speed.
• Lead strategy discussions, suggesting improvements and automation.

Technical Expertise & Continuous Improvement

• Showcase mastery of software testing, identifying gaps and driving innovation.
• Balance individual and team commitments while ensuring comprehensive and actionable test documentation.

Your Skills and Experience...

• Demonstrate experience in Quality Assurance, Software Testing, or a related field.  

• Strong experience in test strategy development, risk-based testing, and defect management.  

• Proven ability to work on complex issues, applying in-depth analysis and strategic problem-solving.  

• Experience with automation frameworks and the ability to drive test automation improvements.  

• Excellent leadership, communication, and mentorship skills.  

• Ability to collaborate across teams, influencing quality at every stage of development.  

Entain Lifestyle...

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including heavily subsidised gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

A culture where you belong

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.