We're seeking an experienced Engineering Manager to lead our New Patient Experience engineering team. You'll be responsible for a critical part of our patient journey, overseeing technology that guides patients from their first interaction with us through to their initial appointment. Our new patient experience, from initial outreach to first appointment, is a major strategic focus this year. We pride ourselves on our strong management culture and talented engineering teams.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
You will:
Lead and develop a team of engineers working on our new patient experience platform
Drive technical strategy and execution for all new patient touchpoints
Collaborate with product, design, and clinical teams to create seamless patient onboarding
Set clear goals, prioritize effectively, and ensure timely delivery of high-quality solutions
Establish robust engineering practices and technical standards
Mentor team members and foster their professional growth
Contribute to Talkiatry’s engineering and management culture
You have:
6+ years of software engineering experience
2+ years of engineering management experience
Strong technical background with hands-on development experience with React and TypeScript
Excellent communication skills with both technical and non-technical stakeholders
Track record of delivering complex software projects on time
Ability to balance business needs with technical excellence
Passion for creating exceptional user experiences
Bonus if you have:
Next.js experience
Experience working with marketing data in a HIPAA-compliant environment
Why Talkiatry:
Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
Collaborative environment: be part of building something from the ground up at a fast-paced startup
Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC
Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
It all comes back to care: we’re a mental health company, and we put our team’s well-being first