Product Manager

Job Description

Are you ready to join a fast-growing team that’s redefining WordPress security? At Patchstack, we’re on a mission to make the web safer, and we’re looking for a talented Business Development Representative to help us expand our reach. If you thrive on building relationships, love the challenge of outbound prospecting, and enjoy working in a dynamic startup environment, this role is for you!

What is Patchstack?

We are a team passionate about open-source and security. We protect website owners and developers from hackers by mitigating vulnerabilities before hackers can exploit them. To find these vulnerabilities, we run and nurture a bug bounty for a community of ethical hackers. We also have a managed vulnerability disclosure program for WordPress plugin creators to help them fix these vulnerabilities.

What we do

• We provide a SaaS solution to detect and virtually patch plugin vulnerabilities in websites built on open-source platforms such as WordPress;
• We run a community-driven gamified bug bounty program (Patchstack Alliance) to nurture and motivate independent security researchers;
• We maintain an open and free vulnerability database;
• We run a managed vulnerability disclosure platform (mVDP) to help plugin developers comply with emerging security guidelines and fix security vulnerabilities faster.
• We provide vulnerability intelligence to some of the biggest WordPress hosting companies;
• We provide professional code review and security auditing for WordPress plugin creators.

Who are we looking for?

As a Product Manager at Patchstack, you will play a critical role in defining, building, and optimizing our cybersecurity products. You will work closely with cross-functional teams—including engineering, design, sales, and marketing —to drive the development of security solutions that solve real-world problems for our customers.

This is an opportunity to work at the intersection of cybersecurity, open-source security, and product management, bringing innovative security solutions to existing and new markets while balancing user experience, business goals, and technical feasibility.

Key Responsibilities

Product Strategy & Roadmap

• Define, refine, and execute the product strategy and roadmap in collaboration with the Head of Engineering and Head of Design
• Analyze market trends, customer needs, and competitor offerings to inform product decisions.
• Work closely with leadership to align product initiatives with business objectives and revenue goals.

Product Development & Execution

• Translate product vision into clear, actionable requirements and user stories.
• Prioritize features based on impact, effort, and alignment with business goals.
• Work closely with engineering teams to define scope, refine backlogs, and oversee agile development cycles.
• Ensure timely product launches by managing timelines, dependencies, and stakeholder expectations.

Customer-Centric Product Management

• Partner with customers, sales, and support teams to understand pain points and gather feedback.
• Continuously iterate and improve the product based on real-world usage data and customer insights.
• Drive UX and usability enhancements to improve adoption and engagement.

Go-to-Market & Growth

• Work with marketing and sales to create product positioning, messaging, and enablement materials.
• Assist in defining pricing, packaging, and competitive differentiation strategies.
• Track key product KPIs (adoption, retention, churn, revenue impact) and recommend improvements.

Requirements

Must-Have

• 3–5 years of product management experience in a B2B SaaS environment.
• Understanding of cybersecurity concepts, open-source security, and vulnerability management.
• Experience working with engineering teams in an agile development environment.
• Ability to define product requirements, manage roadmaps, and prioritize initiatives effectively.
• Analytical mindset with experience in using data-driven decision-making (SQL, analytics tools, A/B testing).
• Strong written and verbal communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
• A work-ethic suitable for full-remote work.

Nice-to-Have

• Hands-on experience in cybersecurity, web security, or open-source security.
• Previous experience with building websites with WordPress.
• Familiarity with vulnerability research, penetration testing, or security monitoring.
• Experience with APIs, cloud security, and integrations.
• Exposure to pricing and packaging strategies for cybersecurity SaaS products.

Benefits

• Highly impactful work
• No corporate environment
• Paid training for work-related personal development
• 31 days PTO + local bank holidays
• Full-time remote work in a globally distributed team
• Co-working space membership or WFH equipment for home-office
• Fitness club or a local gym membership
• Competitive salary
• Awesome team members!