Solutions Engineer (Web3 & Enterprise Customers)

Job Description

Welcome to Reown, the onchain UX platform.

Reown, formerly known as WalletConnect Inc., is a leading provider of tools and technologies that enable seamless, secure, and intuitive digital ownership experiences. 

With a mission to make blockchain technology accessible and user-friendly, we have established a comprehensive network with 254M+ Total Connections, 37M+ Global Active Users, and 4.7M+ Unique Monthly Wallets, spanning 57k+ Connected dApps and 600+ Wallets for users to choose to connect with.

Our suite of cutting-edge toolkits, including AppKit and WalletKit, empowers builders, developers, and end-users to enhance web3 interactions. AppKit facilitates smooth wallet integrations, login options, and on-chain transactions, while WalletKit secures and simplifies wallet connections to thousands of apps, supporting both EVM and non-EVM blockchains (Ethereum, Solana, Bitcoin, etc.) .

With $25M in funding from top crypto and infrastructure investors, including Union Square Ventures, 1kx, Shopify, Coinbase Ventures, Circle Ventures, and Uniswap Labs, we are a global, remote-first team that values openness, simplicity, innovation, and ownership. Our technology is trusted by industry leaders in the decentralized space, as well as Telegram's 950M Users.

We are committed to bridging the gaps between onboarding users into blockchain and enabling easy interactions between them and decentralized applications. If you're passionate about making blockchain technology accessible and user-friendly, we invite you to join our team and contribute to our mission.

The Role

This Solutions Engineer will be reporting to our Head of Business Development in a customer facing role helping Reown's Business Development Team with Web3 & Enterprise Customers Pre/Post-Sales inniatives/onboarding/etc..

Duration: Full-time

Location: REMOTE

Preferred Living Locations or Time zones: East Coast US or Europe Preferred

Key Responsibilities will include:

1. Customer Engagement & Pre-Sales Support

• Partner with sales and business development teams to provide technical expertise during customer engagements.
• Conduct demos, proof-of-concepts (PoCs), and technical workshops to showcase Reown’s capabilities.
• Assist in RFPs, security reviews, and solution scoping for enterprise customers.

2. Solution Design & Architecture

• Work with customers to design and architect scalable integrations using Reown’s SDKs, APIs, and authentication solutions.
• Provide best practices and guidance on wallet connectivity, identity management, and blockchain interactions.
• Translate business needs into technical implementation plans.

3. Implementation & Technical Support

• Assist customers in integrating Reown’s solutions, troubleshooting technical issues, and optimizing performance.
• Work with engineering teams to debug and resolve complex challenges, ensuring a seamless developer experience.
• Support enterprise clients through onboarding, testing, and go-live phases.

4. Product Expertise & Advocacy

• Serve as a trusted technical advisor for customers, helping them unlock the full potential of Reown’s technology.
• Inform and help maintain technical documentation, guides, and best practices to facilitate customer adoption.
• Collect customer feedback and collaborate with product and engineering to influence future roadmap improvements.

5. Cross-Functional Collaboration

• Work closely with Sales, Product, and Engineering teams to ensure customer success and solution alignment.
• Partner with DevRel and Marketing to contribute to technical content, webinars, and community engagement.
• Act as a bridge between customer needs and internal product development.

6. Industry & Technology Trends

• Stay up-to-date with the latest advancements in Web3, blockchain authentication, and enterprise adoption trends.
• Provide insights on emerging standards and new integrations to keep Reown ahead of the curve.
• Help customers navigate evolving compliance and security requirements in Web3.

Requirements

What We’re Looking For (Must Haves):

• 3+ years of experience in software engineering, solution architecture, or technical consulting.
• Deep understanding of Web3 technologies, including wallets, authentication standards, and blockchain infrastructure.
• Strong experience with SDKs, APIs, and developer tools. Proficiency in JavaScript, TypeScript, or Rust is a plus.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Experience working with enterprise customers or large-scale blockchain projects.
• (Bonus) Knowledge of OAuth, JWT, DID (Decentralized Identifiers), or Web3 authentication protocols.
• Experience interacting with blockchain programmatically through solana/web3js, wagmi, ethers, and similar libraries

Benefits

Why Join Reown?

• Work with top-tier Web3 and enterprise clients shaping the future of blockchain adoption.
• Join a fast-growing, remote-first company building essential Web3 infrastructure.
• Competitive salary, crypto-friendly benefits, and career growth opportunities.
• Be at the cutting edge of wallet connectivity, decentralized identity, and blockchain security.

If you’re passionate about helping Web3 and enterprise customers build the next generation of decentralized applications, we’d love to hear from you! 🚀

Learn Our SDKs:

• Learn more about our two SDKs: Appkit (link) and Walletkit (link) 
• If you’re excited to work at the intersection of technology, business development, and Web3, we’d love to hear from you! 🚀