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Technical Support Specialist
- Airslate
Job Description
About signNow team:
We are a passionate and ambitious team of 120+ people on a mission to succeed with our award-winning signature solution – signNow
signNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with signNow.
What we expect from you
— Experience 1+ year on a Technical Support position in IT company working directly with B2B customers;
— Customer service skills and passion for helping others;
— Fluent English, excellent grammar and writing skills;
— Flexibility in work hours to accommodate US market;
— Experience working with Google Chrome “Developer tools”;
— Basic knowledge of Jira and Kibana will be a plus
— Experience working with integration platforms (e.g. Zapier\MS Flow) and CRMs (Salesforce\NetSuite) is a plus
Will be a plus:
— Basic understanding of HTTP requests and responses structure;
— Basic understanding how API works.
