Senior Product Manager, Apps and Solutions

Job Description

The role

League’s platform enables our customers to offer highly engaging and personalized health experiences to their users. The Apps and Solutions (A&S) Senior Product Manager is a customer-facing role that is instrumental in helping define the long term strategy and roadmaps of some of the most complex applications powered by League.

In this role you are responsible for building and maintaining strong relationships with client leaders and fellow PMs, ensuring a deep understanding of their priorities, smooth implementations and delivery of features, expert product solutioning, professional and timely client communication, and executing strong product judgment. You will closely monitor solution metrics to track overall health and participate in organizational product reviews to lend your expertise to the solutions that other PMs are developing.

In this role, you will:

• Manage the roadmap for strategic customers, identifying opportunities to create new capabilities or optimizations of existing capabilities.
• Develop the client relationship via offering, educating and delivering League solutions and understanding and promoting the client’s vision and needs within League.
• Run product discovery, compile product requirements, and solicit engineering feedback to create solution definitions that are strategic and compelling
• Serve as a subject matter expert on the League platform capabilities.
• Proactively manage and prioritize the backlog of enhancements
• Monitor engagement with the applications you are managing and identify opportunities to create value and exceed our goals
• Communicating effectively and clearly articulating trade-offs to internal and external leadership
• Define requirements and value proposition of custom features and complex capability deployments
• Define requirements and value proposition of custom features and complex capability deployments
• Monitor application performance and identify opportunities to create more value and exceed our goals
• Partner with Customer Success to be the primary Product Management point of contact with our customer

About You:

• 5+ Years of Product Management or health care digital consulting experience
• Experience with the Payer market is preferred
• Expert level feature solutioning that includes soliciting internal and external stakeholder feedback — ensuring requirements are accurately captured, communication is clear, and expectations properly managed
• Strong client management skills with experience balancing client requests with organizational goals
• Experience working with large engineering teams of different types including SI’s.
• Experience working at a platform company, or on the implementation of platforms
• Agile development expertise - Believe in tightening every feedback loop regarding the product (e.g. release often, release early, talk to customers, Minimal Marketable Product, etc.)
• Experience working with large corporate clients and communicating with corporate leaders
• Demonstrated problem-solving skills and business acumen required
• Ability to quickly learn and gain proficiency in areas with limited experience
• You thrive in a fast paced environment where priorities rapidly shift and needs often compete

What we offer:

• Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage
• Bonus Program: Be rewarded for your contributions with our performance-based bonus program
• Employee Stock Option Program: Become an owner and share in our success through our stock option program
• Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance
• Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts
• Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year
• Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement
• Mentorship Program: Benefit from guidance and support from experienced leaders in your field
• Flexible Ways of Working: Enjoy the freedom to work in a way that suits your life and boosts your productivity

Security-Related Responsibilities

• ompliance with Information Security Policies
• Compliance with League’s secure coding practice
• Responsibility and accountability for executing League's policies and procedures
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations