🌴 Operations Manager - Job Code: 342578689

Job Description

At Coconut 🥥, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins—clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below:

VA Role: Operations Manager

VA Rate: $8-9.50

Availability: 40 hours/week

Time Zone: PST

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To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form.

What to Prepare:

1️⃣ English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check.

2️⃣ Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT. Uploading a resume in a different format will result in delays, as you will be required to resubmit it using the correct template. ⚠️⚠️⚠️

3️⃣ 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification.

Application Tips – Set Yourself Up for Success!

🔹 Skip the Autofill Function! Manually enter your answers in the application form. There’s little to import from your resume, and your resume will be screened separately.

🔹 For your Address: We only need your City/Municipality, Province, and Region—no need for full details yet!

🔹 Applying for a Specific Job? Be sure to include the job code in your application.

🔹 Referred by Someone? Let us know who sent you our way! Whether it’s a current Coconut VA, an influencer, or a Facebook group community leader, be sure to include their name. We offer referral bonuses for both you and your referrer (terms and conditions apply).
🔹 Reapplying? Your most recent submission will replace any previous ones. No need to submit multiple times—we’ll automatically consider you for any relevant openings, even if you applied for just one! If you need to update your resume or intro video, feel free to submit a new application.
🔹 Stay in the loop! Join our Hiring Hub or Coconut Facebook Page for updates on open positions and job fairs.

⚠️ Take a moment to review everything before hitting submit. Following these steps carefully will help avoid any delays or disqualification.

Requirements

Experience Needed:

- Assist in maintaining the CRM, client relationship spreadsheets(Google Sheets), invoice tracker, contract tracker, Google Drive / client files

- Communicate with key clients over Telegram, ensuring files sent across are accurate and retrieved efficiently

- Assist with evaluating monthly revenue performance / commissions calculations, and ensuring accuracy across multiple financial platforms

- Track KPIs on performance of individuals based on meetings booked, introductions made, revenue sourced, etc.

- Organize data, including lead lists in LinkedIn Sales Nav / Google Sheets, outbound campaigns for sales/recruitment and external data providers

- Organize & prioritize operations department responsibilities with Head of Operations

Non-negotiable Requirements:

- Google Sheets and Airtable experience.

- Must have top notch soft skills

Industry/Tools Experience: AirTable, Gsuite

Benefits

We’re all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Coconut Community! ✨

✅ Competitive Salary – We recognize your skills and experience with a great compensation package.
✅ 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?

✅ Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
✅ US Holidays Off – Enjoy 12 paid US holidays throughout the year.
✅ Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.

✅ Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
✅ Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind.
✅ Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.

✅ Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
✅ Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!

✅ Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.

Some benefits may vary. Full details will be provided during the onboarding process.