Openx

Associate Account Manager - Demand Platform

Job Description

The OpenX Demand Platform Operations team manages all DSP relationships across the OpenX Ad Exchange. The Associate Account Manager will be co-responsible for ensuring customer success, technical integration health, revenue growth, and strategic opportunities with OpenX across our products and publisher clients. 

Reporting to the Head of Demand Platform Operations,  the Associate Account Manager will work closely with their Account Director counterpart, as well as OpenX’s technical, publisher, and buyer-focused teams to build valuable relationships with DSP partners and deliver overall superior service.

OpenX is looking for a highly motivated, results focused individual interested in developing and supporting DSP partners in North America and EMEA regions. This includes working with the DSP Account Directors in their day to day responsibilities, inclusive of technical integration work, revenue & business health monitoring and trend analysis, and pre & post sales client relations The Associate Account Manager will interface directly with internal OpenX teams (finance, support, marketplace quality, buyer development, supply) to resolve DSP requests, issues, and challenges. 

This person will need to be highly curious, heavily analytical, and a motivated self-starter who will have a customer-first approach to help enable OpenX to become a trusted advisor amongst DSP partners.  The ideal candidate will be a strategic thinker with a good understanding of RTB exchange optimization, supply-side technical capabilities and opportunities, and strong analytical skills.


Responsibilities
  • Work closely with a team of Account Directors and Platform Partnerships teams to drive demand partner relationships with strategic clients who leverage OpenX products, supporting the technical integrations, supply requests, upsell opportunities, and revenue growth strategies of those accounts. 
  • Independently own & run a core book of Demand Platform relationships, providing the highest level of customer satisfaction by understanding each DSP’s unique technology & core focuses. 
  • Lead or support the on-boarding process for new DSP partners; have strong knowledge of OpenX offerings and process to help expedite the onboarding process
  • Support the growth of established DSP partners around all key areas (reporting, deal creation, troubleshooting, discrepancy, support) and lead cross-functional efforts to identify and solve any issues
  • Build quarterly and annual business reviews including data pulls, analysis, and building PowerPoint decks
  • Work with internal teams to maintain and update relevant documentation on OpenX offering for our DSP partners
  • Identify issues and maintain/update DSP demand team training materials

    • Required Skills & Qualifications
  • 2-4 years experience in an account coordination or account management role within ad tech, programmatic, or closely related digital media industry, directly responsible for running a book of business across a series of accounts. 
  • Clear understanding of OpenX’s business and position in the market
  • Demonstrated strong ability in problem solving and technical troubleshooting
  • Customer-first mindset, willingness to go above and beyond to service end clients
  • Skilled in reviewing complex reporting with the ability to use data and reporting tools to solve problems and identify opportunities.
  • Strong ability to engage external clients, lead client conversations, and grow relationships.
  • Very organized & strong desire to manage multiple accounts with competing priorities & timelines; ability to  manage multiple projects to tight deadlines with great attention to detail
  • Excellent written, oral communication and presentation skills
  • Strong team player, as well as an efficient individual contributor
  • Proficient knowledge of Excel, PowerPoint, Word is a must
  • BA / BS degree or a equivalent work experience

    • Apply Now
    Job Summary

    Dbt Labs

    Director, Accounting

    About Us Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. We've pioneered the practic;
    • USA Only
    • $178000-$216000
    • 2 days ago

    Planful

    Account Executive

    About Us Planful is the pioneer of financial performance management cloud software. The Planful platform, which helps businesses drive peak financial performance, is used;
    • USA Only
    • $75000-$90000
    • 8 hours ago

    Power Digital

    B2B Account Director, Client Services

    Who We Are: We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and ;
    • USA Only
    • 3 days ago

    Livestock Information

    Management Accountant

    The salary for this role is £40,000 – £45,000.Are you someone who prides themselves on exceptional attention to detail and accuracy?Have you successfully managed payroll ;
    • United Kingdom Only
    • $51700-$58200
    • 3 days ago