Player Support Specialist with English (Part-time)

Job Description

Hello adventurer!

We need your help to make gamers' lives better and easier!
We're looking for an outgoing and passionate person who will take on the role of a Player Support Specialist!

Your day at work will consist of:

• Handling customer messages via online channels (i.e. chat, email) and providing the appropriate solutions and alternatives, following up to ensure resolution,
• Identifying and assessing customer needs, to achieve satisfaction,
• Building friendly relationships and trust with customer accounts through open and interactive communication.

Sounds interesting? If yes, read on!

You are a perfect match for us if you have previous experience in a customer-facing position and a deep passion for video games. You should know English fluently (C1/C2) and be located in Poland.

What we offer:

• International and multicultural environment - seriously, think about any nationality and you will find its representative at Testronic.
• Friendly and open-minded teams – we will support you, make you laugh, and help you level up your career.
• Fully remote job.
• Informal and casual environment, far from corporate standards.
• Part-time role (0.8 FTE from Thursday to Sunday) and Casual contract.