Senior Product Data Analyst

Job Description

The Role

Modern Health is looking for a Product Data Analyst to join our Analytics team. The role reports into our Manager of Analytics and will work cross-functionally with our Engineering and Product teams as their dedicated partner for all things data.

In this role, you will identify which metrics matter and how to measure them, implement them in our database, and report out via Looker. You will build data sources and dashboards that empower your stakeholders to understand and utilize the data in order to make informed decisions. You will partner with Engineering and Product to identify patterns, trends, and insights related to user behavior and product usage, and provide recommendations for product improvements. Your work will directly impact our product roadmap and overall user experience. 

We would love to hear from you if you care deeply about product experience and quality, are looking to turn granular data into digestible visualizations and actionable insights, and are excited to continue developing your skills in the analytics space.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Conduct deep-dive data analyses using your skills in SQL, Python, or the tool of your choice and translate the results into actionable recommendations
• Define, socialize, and measure KPIs aligned to company strategic objectives
• Design, develop and build self-service dashboards to ensure our Tech partners have easy access to the right information
• Plan and conduct A/B tests to assess the impact of product changes, and provide recommendations based on the results
• Collaborate with product managers to align data analysis with product development, helping to define and prioritize features and improvements
• Work closely with engineering, design, marketing, and other teams to drive product improvements and optimize user experiences
• Develop and sustain our code base; partner with Data Engineering to improve our data platform
• Guarantee the reliability of your work by checking, double checking, and code review

Who You Are

• 4+ years of experience in product analytics or similar role, with a focus on data analysis and product insights
• Expert in SQL, data analysis, and data visualization
• Experience with Looker or an equivalent BI tool
• Experience with Mixpanel or equivalent web and product analytics tools
• Strong understanding of and experience with A/B testing and statistical analysis
• Proven success partnering with and explaining data and analytics concepts to non-technical team members
• Experience working in high-performing product teams, with a focus on cross-functional collaboration, early & rapid testing, and outcomes over output
• Ability to both think strategically and drive execution
• High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with internal leadership
• Humble, scrappy, highly motivated, and thrive in fast-paced environments
• Strong problem-solving skills and a willingness to roll up your sleeves to get the job done
• Solution oriented with a strong sense of ownership and drive
• Passionate about the mental health space

Bonus Points

• Experience in digital health
• High-growth startup experience

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement