Senior Product Designer

Job Description

The Role:

The User Experience team at Carrot Fertility is seeking a Senior Product Designer who will help shape our member-facing products and own our growing design system. You will partner with Content Design and work closely with Product Management and Engineering counterparts to deliver products that scale our impact to customers and members worldwide. If you relish the challenge of shaping a product that supports a diverse set of member needs across all paths toward parenthood and lifelong fertility healthcare, this role is for you!

The Team:

Carrot’s Product Design team sits at the nexus of many functions; they're fast-moving, adaptable, and highly collaborative. In this role, you’ll report to the Senior Director of UX and work closely with the other product designers, content designers, product managers, and other cross-functional teams to design and launch new features.

In this role, you will…

• Deeply understand complex problems for our customers, members, and internal teams and come up with solutions that meet business goals, technical constraints, and user needs.
• Own and evolve our established design system, advocating for accessibility, design consistency, and adherence.
• Conduct user research, using qualitative and quantitative insights to drive your strategy and design decisions.
• Create and update high-fidelity interactive prototypes in Figma.
• Support implementation through efficient, well-documented handoffs.
• Collaborate with other designers and stakeholders, actively seeking and providing feedback through design critiques, engineering reviews, and workshops.
• Help shape and influence our design team’s culture, process, and future vision of our products.

Minimum Qualifications:

• 5+ years of experience in product design, UX/UI design, or a related field
• 1-2 years of experience with Figma
• Strong portfolio demonstrating expertise in designing user-centered digital experiences, including interactive prototypes, design systems, and shipped products
• Deep understanding of design systems, with experience maintaining and evolving a design system in collaboration with engineers and other designers.
• Strong knowledge of interaction design, visual design principles, accessibility standards, and responsive web design best practices.
• Superior communication skills with the ability to articulate design rationale, adapt messages to different audiences, and collaborate effectively with stakeholders.
• Ability to thrive in a fast-paced, agile environment, balancing multiple priorities while meeting deadlines.
• Possesses a can-do attitude, embracing ambiguity and change with confidence and openness.
• Strong problem-solving mindset, with the ability to iterate quickly based on feedback.
• Ability to learn a complex product quickly and solve problems with minimal supervision.
• Both high-level strategic thinking and close attention to detail.

Preferred Qualifications:

• Familiarity with the healthcare industry, insurance, finance, and compliance.
• Sensitivity to the challenges of fertility health and family forming around the world.
• Familiarity with front-end development principles (HTML, CSS, JavaScript) to collaborate effectively with engineers.
• Experience working with sales or marketing teams to create product demos and presentation materials.

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $130,000.00 - $145,000.000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

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