Virtual Assistant - Project Manager

Job Description

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in project management / operations to join our client's team and take their operations to the next level.

In this role, you will be responsible for performing various tasks, including:

• Engage with clients to maintain high service standards and satisfaction.
• Follow up on inquiries, schedule/reschedule appointments, and request/respond to customer reviews.
• Act as a key point of contact for clients, assisting with follow-ups and onboarding while ensuring managers remain the primary liaison.
• Handle inbound and outbound sales calls, providing detailed service information to potential clients.
• Develop and execute sales rebuttals to overcome objections and close deals.
• Review applications, conduct virtual interviews, and manage onboarding processes.
• Maintain a pipeline of qualified staff to ensure business continuity.
• Oversee and optimize back-office operations, ensuring smooth day-to-day business processes.
• Manage client onboarding through automation tools like Motion and follow up on document submissions.
• Monitor and manage project management tools (ClickUp, Monday.com, or similar).
• Standardize and refine internal processes, SOPs, and operational workflows.
• Send invoices, track payments, and assist with accounts receivables.
• Oversee payroll processing, ensuring accuracy and compliance.
• Maintain relationships with partner companies to ensure seamless financial operations.
• Monitor staff performance, attendance, and overall reliability.
• Provide guidance and support to new hires during their first two weeks.
• Support the hiring and training of future team members.

Requirements

• Fluent in Spanish & English (strong communication skills).
• Experience in business operations, client management, or executive assistance.
• Sales experience is a major plus.
• Proficiency in SOP creation, process improvement, and automation tools (Motion, ClickUp, Monday.com, etc.).
• Familiarity with financial tracking, invoicing, and accounts receivables (Google Sheets/Excel).
• Strong leadership, problem-solving, and organizational skills.
• Self-motivated, resilient, and able to work independently.
• Experience in a service-based business (cleaning industry experience is a strong plus).
• Familiarity with CRM systems (Go High Level preferred).

Benefits

• Work from home;
• Payment in dollars per working hour (40-hour week);
• Starting salary between 4$ - 12$ per hour depending on your experience, with room for raises based on performance;
• A workplace that values its people;
• Professional development opportunities to grow your career;
• Be part of a supportive team that values your input and achievements;
• Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;

Remember to upload your data in English, please. Including your resume.