Inside Sales Representative

Job Description

Are you ready to make a lasting impact on people's lives while revolutionizing the consumer healthcare industry? Better Health is on a mission to disrupt the $80 billion home medical supply sector by offering an all-encompassing care solution. We combine peer support, coaching, education, and convenient home delivery of medical supplies to help individuals address their chronic conditions effectively.

Since our inception in November 2019, Better Health has gained Medicare licenses in 48 states, 16 Medicaid licenses, and serves the members of top payers, including Medicare, Medicaid, Cigna, Humana, Florida Blue, and Oscar, among others. We are backed by top-tier investors, including Mosaic General Partnership, General Catalyst, Caffeinated Capital, Healthworx, University of Miami Health System, Samsung Next, GSBackers, Table Management, and at.inc/

Here is our latest funding announcement.

Now, we're ready to fuel our growth further by expanding our enrollment and sales team. If you're passionate about making a positive impact, driving the consumer healthcare revolution, and thriving in the early days of a company, we want to hear from you!

As an Inside Sales Representative you will:

1. Engage with potential customers through outbound cold calls, identifying their needs and demonstrating how Better Health can provide solutions for their challenges.

2. Build trust and nurture relationships through meaningful conversations, guiding leads toward becoming Better Health customers.

3. Strategically manage objections, transforming hesitations into opportunities to highlight Better Health’s unique value proposition.

4. Develop a deep understanding of our products, services, and the medical conditions we support, ensuring clear and confident communication.

5. Continuously refine your outreach strategy by analyzing call performance and applying lessons learned from previous interactions.

6. Collaborate with internal teams to resolve customer concerns, ensuring a smooth transition from inquiry to enrollment.

You're a perfect fit if you:

• Have 1-3 years of experience in consultative or outbound sales, with a talent for building rapport and creating connections.

• Are skilled at thinking on your feet and effectively addressing objections to steer conversations toward positive outcomes.

• Are self-motivated, thrive in a fast-paced startup environment, and are eager to make a tangible impact on people's lives.

• Excel at turning challenging or "uncomfortable" conversations into comfortable, productive exchanges.

• Have a passion for improving lives, particularly within the healthcare space, and are excited to help individuals manage chronic conditions with dignity and ease.

• Bonus: Speak Spanish fluently to better support a diverse customer base!

At Better Health, we offer:

• Hourly pay starting at $20–$22 per hour, with opportunities for growth.

• Performance-based commission, allowing you to directly benefit from your success.

• Fully remote work, giving you the freedom to work from wherever you thrive.

But above all, we are united by our mission to provide information, access, and support to individuals managing chronic conditions at home. Our team values open dialogue with radical transparency, creativity to turn ideas into reality, and collaboration across teams.

If you're excited about revitalizing an $80 billion industry and are passionate about user-focused solutions, join us in our quest!

Better Health's Commitment to Inclusion and Diversity

We are dedicated to being more than just a good place to work – we aim to be a great and inclusive place to work. Better Health is committed to diversity, equity, and inclusion, and we strive to maintain a workforce that represents the richly diverse communities we serve. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability status, or any other protected status under federal, state, or local law.

Join us in shaping the future of consumer healthcare at Better Health!