Support Engineer II (Curation Platform)

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

OpenX is seeking a Support Engineer with a strong understanding of programmatic advertising, supply-side platforms (SSPs), and buy-side mechanics to join our growing Customer Success Engineering team. This role is pivotal in supporting agency and brand partners, ensuring seamless technical integration, troubleshooting, and ongoing optimization of their access to premium supply.

In this role, you will serve as the primary technical point of contact for agencies and brands, working cross-functionally with internal teams such as Solutions Architecture, Product, and Engineering. Your ability to manage projects, communicate complex technical concepts, and drive operational success will be essential in ensuring a smooth experience for our partners.