Solutions Engineer

Job Description

Introduction:

Verifiable is hiring a Solutions Engineer to help drive technical scoping during our strategic sales process. You'll work cross-functionally with Sales, Implementation, Sales Engineering, and Customer Success as an important part of our GTM strategy.

We are a fully remote company hiring in the following states: AZ, CA, CO, FL, GA, ID, IL, KY, MD, MI, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA


About You
  • 5+ years total relevant experience, 2+ years experience in a technical pre-sales role
  • Salesforce Admin Certification is required, minimum admin level
  • Strong presentation skills, capable of leading technical demos and handling real-time customer questions.
  • Clear and effective communication across both technical and non-technical audiences, demonstrating product value.
  • Competent in handling mid-level technical challenges and contributing to solutions in live customer settings.
  • Ability to use  analytical skills to diagnose issues and provide customer-centric solutions.
  • Ability to answer solution related RFP questions without assistance.

  • Responsibilities
  • Technical Demos: Collaborate closely with the Sales team to deliver technically focused demonstrations for prospective customers, particularly in the ENT sector. Showcase our solutions' capabilities effectively.
  • Discovery and Scoping: Conduct comprehensive discovery sessions with clients to gain a deep understanding of their specific technical requirements, challenges, and existing systems. Translate client needs into technical solutions.
  • Solution Configuration: Customize our solutions to meet the unique needs of customers, ensuring that they align with the proposed technical solution and provide maximum value.
  • Implementation Support: Work closely with the Implementation team to provide technical guidance and support during project implementation. Troubleshoot technical issues, perform system integrations, and ensure seamless deployments.
  • Technical Expertise: Stay up-to-date with industry trends, emerging technologies, and best practices related to health tech and ENT solutions. Share your technical expertise and insights with both internal teams and customers.
  • Documentation: Create and maintain detailed technical documentation, including solution configurations, integration guides, and troubleshooting resources
  • Cross-functional communication: Proactively bring in stakeholders from sales, product, and technical teams into the sales cycle to develop customer solutions.Contributing insights from customer interactions back to product teams to support product development.