Spanish Administrative Support Specialist - Remote from Spain

Job Description

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

We are looking for a Spanish Administrative Support Specialist:

Main responsibilities:

• Tracking shipments using logistic company/couriers online tracking tools. Keeping customer/sales rep updated with delivery date, including changes.
• Ensuring that deliveries are complete and in time for planned installation dates
• Working with local country, preferred 3rd party provider, to gain a quotation based on a specific customer order and make sure that shipment and transfer from Agilent is synchronized with 3rd party provider
• Working with local country sales team, submit relevant 3PP requests in the proscribed tool and format and follow up to reduce customer quotation delays.
• CRM Database maintenance & support. For increased efficiency, the team will do the CRM cleaning during off-peak hours (also cleaning old/incorrect data)
• Other country/region specific non-standard admin tasks.

Requirements

• Administrative studies will be a plus.
• Salary: 20.200 € gross/year + 1.800€ gross/year in bonus.
• Native level of Spanish
• B2 level of English or higher.
• Experienced user in SAP/SAP CRM.
• Quick to learn new processes and tools.
• Good verbal and written communication skills in appropriate language.
• Motivation & personality for seeking customer satisfaction and resolution.
• Ability to take initiative, prioritize, and manage time effectively.
• Candidates must be located in Barcelona area.

Benefits

• A full-time position with working hours from Monday to Friday.
• Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
• Considerable investment in employees and their career development (including product, sales, and personal skills development trainings).
• Working environment that is modern and bright with a dynamic and multicultural atmosphere.
• Office location by the seaside in Barcelona.