Account Executive

Job Description

🌍Genetec - Protect the everyday

We are a global Canadian company with a broad solutions portfolio encompassing security, intelligence, and operations. We serve customers within various industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths.

Our network, of over 2000 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4/5.

Discover Genetec's work environment and lively culture in this video!

The role

The Account Executive will be managing sales and relationships with existing, but predominantly new, end user customers as well as system integrators, technology partners and consultants in the assigned territory. The main role is to increase revenues and ensure regular communication with the DACH team.

🔎What your day will look like

• Develop the assigned sales territory for company products
• Discover and track opportunities, follow up and distribute leads to partners
• Visit predominantly end user customers/partners/consultants at their premises
• Manage forecasts and achieve quotas
• Identify customer needs, respond to RFIs, RFQs, prepare quotes and write proposals
• Coordinate and facilitate communication with Customers and MRs
• Monitor and report satisfaction levels from customers, integrators, consultants
• Coordinate end user customer, integrator, consultant training
• Update and maintain data in CRM or other applications
• Acquire, maintain, and report adequate knowledge of product, market, and competition
• Stay abreast of the products, applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical services

Requirements

🌟About you

*We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role*

• At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field.
• Native Italian speaker and professional level in English.
• Initial experience in a pre-sales role in an innovative IT or security company
• Excellent oral presentation skills
• Excellent analytical and incident resolution skills
• Knowledge of the security market
• Comfortable working in a multicultural and international environment
• Customer orientation, commercial and interpersonal skills
• Work organization within project deadlines
• Positive attitude
• Sense of innovation
• Follow-through on objectives
• Conviction and Influence

Knowledge

• IP network systems and protocols
• Windows Operating Systems
• With a deep knowledge of the Italian Security Market
• PC configuration

💎Even better if you have these assets

• Engineering degree in electronics, computer science, electrical engineering or equivalent
• Experience in the security field in the local region
• Experience as a security system installer or commissioner and as a system integrator.
• Genetec product range
• MCSE and/or CCNA certification
• Problem analysis and incident resolution
• Security market

Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.

🏆 4.5/5 agreed in our 2022 Internal Engagement “People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here.”

To learn more about us, visit our website!