Senior Software Engineer, BI Reporting Team

Job Description

About the Attentive team
Have you ever received a text message from your favorite brand with an incredible offer?  Did you know that text message marketing delivers the highest ROI of any marketing channel?  And that more customers than ever prefer to connect with brands via text?  That is what we do at Attentive.  We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.

We’re building big things!  Check out our tech blog here: https://tech.attentive.com/

About the role
As part of the Empowering Insights & Reporting Pillar at Attentive, the Business Intelligence Engineering group transforms complex data into actionable insights and impactful reporting. We empower clients and internal teams with the metrics, analytics, reports, and visualizations needed to make informed decisions and shape strategies that drive meaningful growth.

As a Senior Software Engineer on the BI Reporting Team, you will collaborate with engineers, product managers, and designers to develop innovative applications that help marketers connect with consumers. Leveraging your expertise in backend development, you will build and maintain the systems powering Attentive’s client-facing reports, charts and dashboards. You will also play a key role in architecting and implementing the next iteration of our reporting platform.

Additionally, you’ll contribute to frontend development using frameworks like React, implementing new UI reports and features with guidance from senior frontend developers.


What You’ll Accomplish
  • You are constantly improving the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes
  • Build amazing user experiences, taking responsibility for code quality, scalability, reliability and performance
  • You understand how to partner with Product Management and Design to meet the user’s needs without sacrificing quality or accruing tech debt
  • You deeply loathe regressions, and take proactive steps to protect against them through a variety of testing techniques
  • Become an SME for the team’s backend systems and mentor other engineers in growing their backend development and troubleshooting skills

  • Your Expertise
  • You have worked professionally with web technologies for 5+ years with experience on a single application long enough to see the consequences of your decisions
  • You have strong backend development experience with either Java, Python or Go
  • You have junior to mid-level frontend development experience with technologies such as React and TypeScript 
  • You have a proven track record of building applications that maintain a high bar of quality
  • You are excited by new technologies, but are conscious of choosing them for the right reasons​​Excellent communication skills, and the ability to collaborate effectively with both technical and non-technical stakeholders
  • You have experience being on-call and respond quickly during an incident to troubleshoot and resolve issues

  • Nice to Haves
  • Proven experience working with data, including SQL, data analysis, and data engineering
  • Familiarity with AWS services, cloud infrastructure, and workflow orchestration tools like Airflow or Temporal
  • Practical knowledge of DevOps practices and tools, including Docker and Kubernetes, for containerization and orchestration

  • What We Use
  • Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKSInfrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
  • Our backend is Java / Spring Boot and Python microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Snowflake, Postgres, Planetscale, and Redis, hosted via AWS
  • Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
  • Our team supports stakeholders from Client Strategy, Product Management, Sales, Marketing, Finance, Engineering, Designers and the Leadership Team
  • We believe our company will win in the long run through product innovation and data-driven decision-making