Dutch Speaking Electronics Support Specialist - Athens (Remote in Greece)

Job Description

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking Electronics Support Specialist – Athens (Remote in Greece). Our agency specializes in connecting skilled professionals with dynamic companies, and we are looking for an individual who can provide exceptional technical support to our Dutch-speaking clients. This remote role allows you to work from anywhere in Greece while assisting customers with their electronic products, troubleshooting issues, and ensuring a seamless experience. If you are passionate about technology and have a commitment to customer satisfaction, we would love to hear from you!

Responsibilities

• Deliver high-quality technical support to Dutch-speaking customers for a range of electronic devices.
• Troubleshoot and resolve technical issues related to both hardware and software promptly.
• Communicate effectively with customers to understand their concerns and provide suitable solutions.
• Accurately document all customer interactions and resolutions in the support ticketing system.
• Assist customers with product installation, configuration, and usage guidance.
• Collaborate with internal teams to provide customer feedback and recommend product improvements.
• Create and maintain helpful documentation and guides to empower customers in utilizing their devices effectively.

Requirements

• Fluency in Dutch and English is essential.
• Experience in electronics support or a related technical field is preferred.
• Strong problem-solving skills and analytical thinking.
• Excellent communication and interpersonal skills.
• Ability to work independently in a remote environment while being a supportive team player.
• Familiarity with electronic devices and tech support best practices.
• Previous experience in customer service or technical support roles is an advantage.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.