Swedish Speaking Customer Service - Remote in Greece

Job Description

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Swedish Speaking Customer Service Representative, available for remote work in Greece. In this important role, you will provide exceptional customer support to Swedish-speaking clients, assisting them with inquiries and providing solutions related to various products and services. If you have a passion for helping others and are dedicated to delivering top-notch customer service, we would love to have you join our team!

Responsibilities

• Deliver high-quality customer service to Swedish-speaking customers through phone, email, and chat.
• Assist customers with inquiries, troubleshooting issues, and processing transactions accurately.
• Document customer interactions in the CRM system to ensure effective tracking and follow-up.
• Collaborate with internal teams to resolve customer issues effectively and efficiently.
• Stay informed about product offerings and company policies to provide accurate information.
• Build and maintain strong relationships with customers, promoting loyalty and satisfaction.

Requirements

• Fluency in Swedish and English; proficiency in additional languages is a plus.
• Experience in customer service or support roles is preferred.
• Strong verbal and written communication skills.
• Detail-oriented with excellent organizational skills.
• Comfortable using CRM systems and proficient with basic computer applications.
• Ability to work independently and effectively manage time in a remote working environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras