Staff Software Engineer - Marketplace

Job Description

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems.  Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of over 3,500 experts.  This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years.  At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed.  Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value.  We are excited to offer substantial equity compensation as part of our commitment to our team, presenting life-changing opportunities for our partners.

About The Role

As a Staff Software Engineer with our Marketplace team, you will design and implement solutions on a team focused on supporting our massive and rapidly growing agent workforce that executes manual tasks and performs AI training.  This team is building an “Uber for the services industry” - we match clients that need repetitive knowledge work done efficiently and at quality with skilled humans that can provide that service.  We build software products to manage pricing, talent onboarding, quality frameworks, talent mobility, demand forecasting, and the other complex features required by a dynamic and globally distributed marketplace.

What You’ll Do

• Lead projects with high technical complexity in coordination with multiple engineering and product operations managers
• Mentor engineers at all levels within the Professional Services group
• Participate in the hiring process for all levels within engineering
• Influence engineering strategy across multiple systems and industry verticals
• Uncover and eliminate architectural gaps to accelerate engineering in your area
• Partner with product engineering to convert your tactical impact into long-term ROI

What We Need

• 8+ years of software engineering work experience
• Experience working with fully remote teams
• Demonstrated experience partnering with multiple teams on large-scope projects
• Demonstrated experience presenting on technical topics to non-technical stakeholders
• Demonstrated experience authoring and maintaining excellent org-wide documentation
• You will need to research and synthesize information about new technologies, explain them to the engineering organization, and evangelize their usefulness in our platform
• Demonstrated independence in project management around ambiguous problems
• Strong experience with these technologies:
• Backend: Python Web Frameworks (Flask, Django, FastAPI, etc.)
• Frontend: React
• Data Management Systems (PostgreSQL, Elasticsearch, Cassandra, Kafka, etc.)
• Cloud Deployment using Kubernetes (with observability)

Remote w/ Meeting Ready Hours = 10am - 3pm EST

What’s In It For You

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our partners. With over 65% ownership already in the hands of our partners, we are committed to achieving 100% partner ownership. Moreover, our leadership team is legally obligated to buy back partner shares according to a formal liquidity plan. This ensures a clear path for those who choose to sell their stake in the company.

Compensation: 

• Base: $195,000
• Base + Bonus Target: $260,000
• Equity: This role is eligible to participate in Invisible’s equity plan

The amount listed above is the expected annual base salary for this role, subject to change.

Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. 

Privacy Policy: 

All candidates and residents of California may visit our Recruitment Privacy Policy and Notice at Collection here. 

Accessibility Statement:
We are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email. 

Equal Opportunity Statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

You may view Invisible Pay Transparency Policy, and Equal Employment Opportunity is the Law notice, by clicking on the corresponding links.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.