Mortgage Sales Manager

Job Description

Who are we? 

At Mojo Mortgages we are on a mission to become the largest and most disruptive mortgage broker in the UK. With the support from our family of brands, including Uswitch, Money, Confused, and Zoopla, we're scaling fast and taking the industry by storm. We're not just growing quickly, we're growing exponentially.

We're all about pushing the boundaries, doing mortgages differently, and delivering outstanding service that makes a real difference in people's lives.

Our Sales Managers have the primary role of leading and coaching the sales team and direct line management of their Mortgage Experts, driving performance with a keen focus on efficiency and customer experience.

This role requires an ability to analyse and drive sales performance whilst motivating and developing the team to the most efficient and driven in the industry. The successful candidate will be an integral part of the business being involved in execution of sales targets, supporting internal initiatives with our sales management team and will lead by example as a reflection of our core values.

What will you be doing?

• Coach and train to sales excellence, enable Mortgage Experts to be the best version of themselves and meet and exceed KPI’s
• Enable sales improvements, and take responsibility for the department’s performance against targets
• Continuously identify opportunities to improve efficiency and conversion, providing clear recommendations and refining processes to stay ahead of the market
• Provide a robust First Line of Defense to ensure the quality of advice and practice is at the heart of everything we do for our customers

• Be a leader of a high performance culture where engagement and fun are part of our Mortgage Expert’s role DNA

• A strong analytical mindset is critical. Applicants should be eager to dive into performance reports, identify trends, and proactively use insights to improve conversion rates and team performance.
• The position is highly collaborative, working closely with multiple key stakeholders to feed into roadmaps and provide expertise on the mortgage industry
• Success in this role isn't just about hitting targets but about coaching a team to embrace innovation, adapt to evolving strategies, and remain agile in a changing market.

Requirements

Qualifications: CeMAP 1, 2 & 3

Experience:

• Minimum of 2 years experience in a leadership or managerial role
• Minimum of 2 years regulated mortgage industry experience in an advisory or managerial role within a fast-paced and dynamic business environment
• Must also have a proven ability to lead a group of sales personnel towards growth in enhanced sales volumes and enhanced revenue generation, while displaying exceptional leadership skills and confidence
• Must have experience evaluating and analysing raw data, transforming it into actionable sales strategies and approaches

Desirable:

• In-depth mortgage and lender knowledge including criteria
• Solid understanding of Mortgage and Insurance FCA regulation and proven application of it

Skills:

• Must possess exceptional communication skills to ensure clarity of communication and motivating your team
• Possess interpersonal skills that will encourage openness and trust, be self-motivated, be adaptable to business growth fluctuations, thrive in a fast-paced environment, and work well under the pressure of stringent deadlines
• Demonstrate calmness under stressful situations and in uncertainty, inspiring the same in the team.

Benefits

Our Company Behaviours

At Mojo, we opt to stand by behaviours as opposed to values. Behaviours are more useful than values because they’re concrete and actionable, not abstract. Our core behaviours below provide the blueprint of how to thrive at Mojo.

• Keep Exploring 
• Put People First
• Love What You Do
• Always Accountable 
• Care Personally, Challenge Directly 

What you’ll get in return..

We're proud of our huge growth, awards, and fantastic customer reviews, but we're always striving to do better so we’ve taken a lot of time to put together a benefits package we think you’ll love.

25 days holiday plus bank holidays and because that isn't enough, you will also get an extra half day off for your birthday, full day off if you move house and 2 companywide close down days per year.

You’ll also benefit from:

• A base salary of 50k (+commissions up to £25k OTE)
• Work from anywhere in the world for up to 22 days per year
• Sick pay and sick pay insurance
• Wellness programme from Able Futures
• Subsidised private medical insurance
• Critical Illness cover & Death in service 
• Enhanced parental & adoption pay 
• Compassionate leave
• Long service awards up to £3000
• Casual dress
• And more!



Please note any offer of employment will be subject to regulatory references under SMCR. This means you will need to supply 6 years of employment reference details and be able to assist in obtaining the references if necessary.