Software Engineer, Cloud FinOps

Job Description

About the Attentive Team
Have you ever received a text message from your favorite brand with an incredible offer?  Did you know that text message marketing delivers the highest ROI of any marketing channel?  And that more customers than ever prefer to connect with brands via text?  That is what we do at Attentive.  We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.

We’re building big things!  Check out our tech blog here: https://tech.attentive.com/

About the Role
Our Platform Infrastructure team is the backbone of everything we do at Attentive, providing a resilient and cost-effective platform that seamlessly handles billions of events from over 100 million customers daily. We own everything from compute, persistence, and networking to observability and deployments. Joining our team offers a high-growth career opportunity to collaborate with some of the world’s most talented engineers in a high-performance, high-impact culture.

As a Software Engineer II in Production Engineering, you will have the opportunity to work across all of the engineering teams at Attentive, focusing on implementing and driving cost optimizations across our Software Stack. You will collaborate and work with engineers, product managers and our finance team. Your work will drive millions of cost savings, provide enhanced visibility and improve our cost model.


What You'll Accomplish
  • Implement and drive high value savings opportunities
  • Collaborate with teams across the organization to implement cost-saving measures
  • Analyze, troubleshoot, coordinate, and resolve complex infrastructure issues
  • Partner with engineering teams to implement cost savings opportunities
  • Continuously improve system reliability, availability, and scalability through your technical leadership and expertise

  • Your Expertise
  • Bachelor's degree in Computer Science, Engineering, or related field; Master’s degree preferred
  • 2+ years of experience in FinOps or cloud cost management, cloud infrastructure management, or related roles
  • Proficiency in some of the following technologies: AWS, Kubernetes, Datadog, Vantage, Terraform, Java
  • Strong analytical and problem-solving skills with a keen attention to detail
  • Excellent communication and leadership abilities
  • Ability to work collaboratively in a cross-functional team environment

  • What We Use
  • Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
  • Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
  • Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS
  • Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
  • Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas