German Speaking Customer Support Financial Industry - Remote in Greece

Job Description

Patrique Mercier Recruitment PT is excited to present a remarkable opportunity for a German Speaking Customer Support professional in the financial industry, working remotely from Greece. This role is perfect for individuals who are fluent in German and are passionate about providing exceptional customer service to clients in the financial sector. As a Customer Support representative, you will be the first point of contact for clients, assisting them with inquiries related to financial products and services. If you are looking for an opportunity to grow your career from the comfort of your home while delivering outstanding support, we encourage you to apply!

Responsibilities

• Respond to inquiries from German-speaking clients regarding financial services and account concerns.
• Offer expert guidance on financial products and help clients navigate solutions effectively.
• Resolve customer issues promptly and professionally, ensuring a high level of satisfaction.
• Maintain detailed records of customer interactions and follow-up as needed.
• Coordinate with other departments to address complex issues and enhance customer experience.
• Stay informed about industry best practices and regulatory changes to provide accurate information.
• Contribute to a culture of continuous improvement within the customer support team.

Requirements

• Fluency in German and English is essential; knowledge of additional languages is a plus.
• Prior experience in customer service or support roles, preferably in the financial industry.
• Excellent analytical and problem-solving skills, with strong attention to detail.
• Strong communication skills, both written and verbal, with the ability to convey information clearly.
• Familiarity with customer support software and CRM tools.
• Commitment to providing exceptional customer service and building meaningful client relationships.
• Able to work independently in a remote environment while being a proactive team player.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....