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Sr. GTM Operations Manager
- Included Health
-
Verified
Job Description
Our Team’s Impact:
Think about the last time you searched for care. How did it make you feel?
The healthcare system is not a welcoming place. Every year, millions of patients fall through the cracks of the fragmented system, leading to poor health and wasteful spending on unnecessary care. COVID caused many doctor’s offices to close, exacerbating the fragmentation problem.
Our goal at Included Health is to simplify healthcare by making it easy to find the right care. We do this by fusing virtual care, technology, data, clinical insight, and empathy in a platform that makes it easier for people to get high-quality care. We provide personalized care recommendations, connect patients to the right resources for their specific needs, and remove uncertainty around costs.
The full suite of our Included Health’s products & services includes:
Virtual primary care, urgent care, therapy, psychiatry, and specialty clinics
AI-powered provider matching to supercharge the doctor referral process and help patients find the highest quality in-network providers for their specific care needs
Advocacy services to guide members through the litany of needs that arise during the course of seeking treatment
Care and case management to support complex chronic and acute health needs
A financial toolkit to provide spending history, insurance plan info and generally help with cost considerations
Expert medical opinions to provide insight into an ongoing condition
Routing across the benefits suite so that members can take full advantage of the benefits at their disposal
And much, much more!
About the Role:
We're seeking a GTM (Go to Market) Operations Senior Manager who has a background in Sales and Marketing Operations, tools, process, and analysis, and who will be responsible for providing operational expertise within the Business Operations organization. The efforts should be designed to forecast sales performance, generate insights to help accelerate growth, manage sales tooling, assist in the field incentive compensation process, and evaluate third-party solutions appropriate for GTM Operations functions. This is a highly cross-functional role that will work closely with the broader Sales and Corporate Marketing organizations to own end-to-end thinking around metrics our team needs to regularly monitor to understand Sales health, and generate insights to power pipeline and bookings efforts. We’re looking for a highly analytical team member who can conduct analyses, generate key business insights and communicate implications to influence effectively cross-functionally.
Our team partners with senior leadership to run critical initiatives that cross-cut our organizations and deliver high impact results. You collaborate and approach your work with humility, empathy, creativity, intellectual horsepower, and an enduring hunger to achieve results. You are passionate about transforming healthcare and want to play an active role in building our team culture while we do so. You will be part of a small and nimble team that will help to change the way healthcare is experienced by millions of members.
What you’ll Do:
Your Qualifications:
Physical/Cognitive Requirements:
