Manager, Data Analytics

Job Description

About this role 

We are looking for a Data Analytics Manager to join our team. In this role, your time will be split 40%/60% between individual contributor (IC) and people management obligations.

IC Component

You will own the business relationship and analytics throughput of our Fintech vertical, dealing with data about our financial products, membership program and transactional user behavior. We are looking for someone with 3 or more years of experience as an Analytics or Data Science individual contributor who can autonomously address problems and share actionable recommendations that help grow our Fintech business. The ideal candidate has a strong understanding of experimentation, trend analysis, and causal inference. You should be highly knowledgeable in SQL and Python, comfortable completing peer reviews, and familiar with our techstack or similar tools & services: dbt, Secoda, Looker, Amplitude, Jupyter. 

People Management Component

The Data Analytics Manager will guide an experienced and knowledgeable team of data analysts, and one data scientist. This team supports the Super App vertical (covering engagement, acquisition, and retention topics) and the Operations team (reporting and deriving insights on agent and customer support data). You will provide technical mentorship, managerial support in the form of time-off requests and career development planning, and strategic guidance to your team. Our data science career path is new; you will also have a hand in establishing best practices and selecting the appropriate toolset for our new scientists. Ideally, you have previously worked on-the-job in a management role.


What you’ll be working on:
  • Analytical: you will be an ambassador for our data-driven culture, taking data and using it to answer business questions and drive strategy & results
  • Team Management: you will embody our values of open, transparent and respectful, and motivate your team to grow their technical and business sense
  • Visualizations: you will help explain our data in a way that makes sense, evaluating the need and delegating the development of automated dashboards and reports
  • Presentations: you will present insightful findings and share data-driven recommendations that help us make informed decisions 
  • Hard Questions: you do not shy away from complexity; as such, you take the time to understand problems, their business implications, and provide solutions that meet the need

  • Who we’re looking for:
  • 3+ years as a Data Analyst or Scientist
  • Previous working experience as a people manager 
  • Expert level SQL and highly proficient with Python for data science
  • Experience modeling and analyzing a high volume of relational and unstructured transactional/ financial data 
  • Good understanding of the Fintech industry, specifically as it relates to Credit and Payment Processing 
  • Aligned with hyper-growth culture at Super.com
  • Great communication across multiple teams and stakeholders
  • Propensity to learn and dive into the data to find a solution to business problems without direct guidance
  • Enjoyment from working on a team of driven individuals with varying specialities (product, ops, data, engineering) to achieve a common goal
  • Strong data modeling skills and ETL knowledge
  • Confidence with peer coding reviews and enjoyment from providing technical mentorship 
  • Strong curiosity and a keen interest in continued learning and teaching