Product Designer

Job Description

About Press Loft

At Press Loft, we’re on a mission to make PR effortless for brands and media. Our global platform connects iconic brands, like B&Q, Laura Ashley and The Natural History Museum, with leading journalists, generating over 50,000 pieces of press coverage every year. We combine the stability and experience of 20 years in the industry with the agility and innovation of a start-up, constantly pushing the boundaries to make PR smarter and more effective.

We’re a small, close-knit team of 10, backed by an amazing network of freelancers. Collaboration, curiosity, and proactive problem-solving are at the heart of what we do. As our sole designer, you’ll have the creative freedom to shape the user experience and visual identity of our platform, working directly with the founder, senior developers, marketing, and customer service teams.

If you’re looking for a role where you can make a real impact, help define a brand, and work on meaningful projects, this is it!

Requirements

We're looking for someone who:

• Is passionate about user-centered design and creating seamless experiences.
• Takes initiative and thrives in an agile environment.
• Can balance creativity with practical problem-solving.
• Communicates ideas clearly and effectively to cross-functional teams.
• Is customer-centric and can get understand our customers and work out which problems we can solve most effectively 
• Is open to feedback and continuously seeks to improve their craft.
• Enjoys collaboration but can also work independently when needed.
• Has a good understanding of service design principles to help Press Loft evolve its approach to product design and enhance the overall platform experience.
• Is committed to continuously improving product design processes, raising the quality of designs, and ensuring an exceptional user experience.
• Is a genuinely kind and friendly person! Culture fit is crucial to us. We’re a small, supportive team that values kindness, positivity and collaborative relationships.

Preferred experience & skills

While not essential, experience in the following areas would be highly beneficial:

• Bachelor's degree in a design, product or related field.
• B2B SaaS: Experience designing for business-to-business software platforms, particularly in a SaaS environment.
• Experienced in a sole designer role: Experienced and comfortable working as the only designer, taking ownership of the design function, and advocating for best practices within a cross-functional team.

Key responsibilities

• End-to-end product design: Own the design process from ideation to implementation, working closely with the founder, developers, and other team members to scope features and define roadmaps.
• User research: Conduct surveys, interviews, and usability testing as needed to gather insights and improve features.
• Design & prototyping: Use Figma, Creative Cloud, and other tools to create wireframes, prototypes, and high-fidelity designs. Work with components and design systems in Figma to create scalable and consistent design solutions, while continuously refining and improving them for better usability and efficiency.
• Cross-team collaboration: Work with marketing to assist with email designs and graphics, support customer service by improving product usability, and collaborate with data analysts to enhance reporting interfaces.
• Quality assurance: Partner with developers to ensure the final product aligns with design standards and delivers a seamless user experience.
• Design advocacy: Champion design best practices, workflows, and processes to continuously improve user experience across the company.
• Metrics & goal setting: Help define and track key performance indicators (KPIs) to measure the success of design solutions. Collaborate with the team to set clear design goals and use data-driven insights to optimize product performance and user experience.

Skills & qualifications

• Experience: 3+ years in a product design role (preferred, but open to candidates with a strong portfolio and growth mindset).
• Tools & technologies: Proficient in Figma, Creative Cloud, Miro and HotJar. Experience with GA4, Redash and other metrics tools is a plus.
• Workstyle: Agile and adaptable. You should be comfortable managing multiple projects, pivoting quickly as priorities shift, and communicating timelines effectively.
• Collaboration: Strong communication skills and ability to work both independently and within a cross-functional team.
• Customer-centric: Able to understand customer's goals and problems quickly and optimise their site experience.
• Personality: Positive, collaborative, and self-motivated. You thrive in a supportive team environment.

Application process

• Apply with your CV, cover letter and portfolio.
• 1-hour design interview – Initial discussion about your experience.
• Take-home task – Complete a design challenge to showcase your skills and approach.
• Panel interview – Meet with the founder, designer, and a senior developer.
• Final informal chat – A casual conversation with the founder to ensure you're a good fit!

Equal opportunity

At Press Loft, we are dedicated to being an equal opportunity employer. We value diversity and believe that it strengthens our team and drives success. We are committed to providing a workplace where all individuals have the opportunity to thrive, regardless of race, gender, sexual orientation, disability, or any other characteristic protected by law. We firmly believe that a diverse team fosters creativity, innovation, and better decision-making. Our hiring process is focused on skills, qualifications, and experience, ensuring fairness and equity for all applicants. We encourage individuals from all backgrounds, particularly those from underrepresented groups, to apply and help us cultivate a workplace where every voice is heard and respected.

Benefits

• Salary £50,000 - £55,000
• Remote-first working with 2 days per month in London
• Flexible working hours
• Additional days off at Christmas
• Udemy membership with a supportive attitude to continuous learning and development!