1password

Solutions Engineer, Commercial (German)

Job Description

The 1Password Solutions Engineering team is a valuable resource to our customers and fellow Go-to-Market team members. Our solutions engineers are well known and respected as experts on the product, a trusted advisor to our sales teams and customers, and a sought after resource for various types of customer calls. The team collaborates with Product, Marketing, Enablement, and Support to create resources, provide training opportunities, and elevate the overall understanding of 1Password. 

As a Solutions Engineer, SMB, you will play a key role within go-to-market by supporting our sales teams with customer requests and learning resources. You’ll be vital in expediting sales opportunities by assisting customers with their compliance needs, actively responding to security questionnaires, and other vendor registration requirements. As part of our human-centric approach to security, you will be instrumental in supporting customers and other go-to-market teams by creating valuable video and knowledge base content, facilitating customer office hours, demos, and technical consultations. Your efforts will aim to increase adoption, reduce friction, and elevate the understanding of 1Password.

This is a remote opportunity within the UK.


What we're looking for:
  • Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels.
  • 3+ years experience in customer-facing activities in a B2B environment.
  • Ability to disseminate and popularize technical information for a general audience.
  • Superior presentation and communication skills.
  • Keen eye for detail and quality.
  • Excitement when it comes to investigating, testing and exploring solutions for customers.
  • Strong level of autonomy with the ability to drive projects with limited guidance.
  • Highly adaptable with the ability to manage multiple projects simultaneously while maintaining high quality.
  • Demonstrated ability to work independently and in a fast-paced team environment.
  • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role.
  • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS.
  • Experience working with SaaS tools and in the security industry is an asset.

    • What you can expect:
  • Work with our SMB and Commercial customers to share product knowledge and demonstrate aspects of 1Password. 
  • Provide training to both customers and team members at 1Password.
  • Respond to vendor requests, security questionnaires, and legal requests.
  • Write and manage knowledge-base content for Go-to-market. 
  • Record video resources to be shared internally and with customers. 
  • To be a sought after resource for Go-to-market for questions regarding 1Password.
  • Work with the rest of your team to create materials for learning about and using 1Password. 
  • Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities.

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