Highlevel

Software Development Engineer in Test II - CRM

Job Description

About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:
We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage

About the Role:
HighLevel is looking for a passionate SDET for its Full-time remote engineering team in India. You will be responsible for ensuring that the new releases we make for features, enhancements, or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds. You will prepare detailed test cases that ensure coverage in our complex platform and you will help developers identify & replicate any inconsistencies. You will also work closely with support teams to reproduce reported bugs and communicate them to developers and product teams.


Requirements:
  • Automation Skills: Proficient in both UI and API automation, with a strong track record of developing robust test scripts
  • Innovative Problem Solver: Ability to think outside the box and identify unique approaches to finding and resolving bugs
  • Independent Worker: Capable of working independently, managing tasks efficiently, and meeting deadlines
  • Ownership Mentality: Takes ownership of projects, ensuring end-to-end quality and delivery
  • Proactive Approach: Demonstrates a proactive attitude in taking on new responsibilities and challenges
  • Remote Work Comfort: Comfortable and effective in a remote work environment

    • Responsibilities:
  • Develop and implement automated test cases for modules, covering both API and UI functionalities
  • Perform root cause analysis (RCA) for customer-reported issues on a daily basis, utilizing support tickets as the primary source of information. Take appropriate actions to address identified issues promptly
  • Conduct thorough testing of new features and updates, ensuring timely release to customers while maintaining high-quality standards
  • Collaborate with cross-functional teams to prioritize testing efforts and ensure alignment with project timelines
  • Actively participate in team discussions and contribute to the overall improvement of product quality and customer satisfaction

    • Apply Now
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