Job Description

About the Role:

Lyra Health is looking for an exceptional Senior Product Designer to help craft solutions across the highest impact moments in a member’s mental health journey to search for care. As a product designer at Lyra, you’ll drive initiatives to successful outcomes for users and the business by approaching problems holistically with speed and simplicity to elegantly solve multi-faceted, complex problems that help members get started with Lyra.

This role will be a part of the Client Enrollment team, which supports a member’s first encounter with Lyra from discovery, registration to booking an appointment with a provider. As a member of this team, you’ll work from idea to implementation alongside product designers, product managers, engineers, clinicians, and executives to introduce and unlock access to mental health care for millions of users worldwide.

This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States.

Responsibilities

Own the end-to-end user journey from ideation to final production on the Client Enrollment team

Influence the shape of the product with research and data while executing designs using high-quality wireframes, user journeys, cross-platform interactive prototypes, and pixel-perfect visual designs

Design experiences across all of our platforms: iOS, Android, Web

Participate in design critiques and present work regularly in stakeholder feedback meetings

Evaluate design opportunities through business goals, UX research, competitive audits and data insights

Intuitively know when to expedite initiatives vs when to spend the extra time to deliver the largest impact

Leverage intuition and experimentation when the full design process can’t be run

Build relationships with cross-functional team members across disciplines, and effectively speak to process, goals, and team vision

Present to Lyra’s leadership with confidence while moving quickly with a rapid experimentation mentality

Partner with engineers as they build and ship solutions

Balance member and business goals

Contribute to Lyra’s holistic design system

Qualifications

5+ years of experience working in UX, UI, HCI related field with experience working on mobile

Proven track record of working within a product team to ship successful products to users

Experience implementing design systems across a range of platforms in an iterative software development environment

Highly proficient with design tools (Figma, Principle, etc)

Strong prototyping skills

Ability to think big and understand complex feature sets, shaping design for multi-disciplinary projects

Mastery of design craft

Excellent verbal and written communication skills

Ability to work well on a highly collaborative and cross-functional team

Ability to thrive in a fast-paced, dynamic startup environment

Motivated by partnering with leadership and comfortable with rapid changes in direction to determine the most optimal path forward

Portfolio of UX-focused work samples for web and mobile applications

Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience

Diversity & Inclusion at Lyra

Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.

People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support. Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.

Learn more at: DEIB

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