Wattpad

[Wattpad] Client Success Coordinator

Job Description

Due to the rapid growth of Wattpad + WEBTOON’s advertising partner portfolio, we are looking to bring on a new Client Success Coordinator to join our fast growing Brand Partnerships team! You will work closely with our incredibly fun, motivated and hard-working team to continue to build and nurture relationships with Wattpad and WEBTOON’s range of advertising partners.


What you will be doing:
  • Work closely with the Client Success team to set up and execute brand campaigns, monitor performance and offer suggestions for optimizations   
  • Participate in brainstorming sessions as part of the creative sales process
  • Assist with responding to RFP’s and providing strategic recommendations
  • Post content and manage brand profiles related to live campaigns  
  • Review brand stories advertising copy, influencer content, contest entries and all other branded content to ensure it is in excellent spelling and grammatical standing, and meets all brand guidelines supplied by client(s) 
  • Assist with campaign set up and ensure all ads are being served correctly 
  • Acquire and integrate industry knowledge related to general trends, emerging technologies, and competitors
  • Work cross functionally with Ad Operations, Sales, Product and Marketing teams and Wattpad WEBTOON Studios
  • Work with business operations team to optimize campaigns and meet client KPIs
  • Gather key learnings and recommendations for future campaigns 
  • Maintain and update central team resources (Google Drive) and perform administrative duties such as billing and invoicing as required

    • What we're looking for:
  • 1+ year of experience in a publisher or agency setting (internship and co-op also counts!)
  • Basic understanding of advertising campaign lifecycle from proposal and creative development through operation and reporting
  • Strong excel and PPT skills 
  • You have strong communication skills and a client-first attitude
  • You have experience working with digital media and mobile media
  • Some experience working directly with brands, as well as creative, media, and social agencies
  • Experience with branded content and native advertising products an asset, along with entertainment and/or CPG industry experience
  • Marketing or advertising background preferred
  • A Wattpadder or WEBTOONIE, of course…and bonus points for both!

    • Apply Now
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