Activecampaign

Director of Product Strategy and Operations

Job Description

The Director of Product Strategy and Operations plays a pivotal role in driving strategic planning, operational excellence, and cross-functional collaboration for the Product and Engineering teams. This position acts as a trusted advisor to the CPO and CTO, ensuring alignment across teams, streamlining operations, and advancing strategic priorities to accelerate the impact of the organization.


What your day could consist of:
  • Collaborating with the CPO to define and communicate the strategic vision for Product and Engineering.
  • Leading the annual and quarterly strategic planning processes, ensuring clear alignment with company-wide objectives.
  • Developing frameworks to evaluate opportunities and support decision-making at the executive level.
  • Building and refining operational processes that drive efficiency, transparency, and accountability across teams.
  • Designing and managing systems for tracking and reporting on key performance indicators (KPIs) and strategic initiatives.
  • Partnering with leaders to identify and resolve operational bottlenecks, improving overall team performance.
  • Leading cross-functional initiatives and ensuring successful delivery of high-priority projects.
  • Managing timelines, resources, and stakeholders to achieve project milestones.
  • Acting as a liaison between Product, Engineering, and other departments to ensure seamless communication and alignment.
  • Managing key stakeholder relationships to foster collaboration and drive shared outcomes.
  • Providing data-driven insights and recommendations to the CPO to inform strategic decision-making.
  • Synthesizing complex information into clear, actionable strategies and communications.
  • Providing a holistic view of the organization’s operations to inform decision-making.
  • Serving as a sounding board for ideas and challenges, offering thoughtful input and perspective.
  • Assisting in shaping and communicating the vision and priorities of the Product and Engineering organizations.
  • Developing communication strategies to ensure team alignment on vision, priorities, and updates.
  • Championing organizational values and helping build a culture of innovation, collaboration, and accountability.
  • Representing the CPO in meetings and communications as needed.

    • What is needed:
  • 5-7+ years of experience in strategy, operations, or project management roles, ideally within product or engineering organizations.
  • Strong analytical and problem-solving skills, with the ability to distill complex issues into actionable insights.
  • Exceptional organizational and project management skills, with a track record of managing multiple priorities simultaneously.
  • Proven ability to influence and collaborate across diverse teams and stakeholders.
  • Outstanding written and verbal communication skills, with a knack for simplifying and clarifying complex ideas.
  • Experience in high-growth or technology-focused companies is preferred.

    • Key Attributes:
  • Strategic thinker who can also execute with precision.
  • Highly adaptable and comfortable navigating ambiguity.
  • A proactive self-starter with a strong sense of ownership.
  • Relationship builder with high emotional intelligence.
  • Passionate about empowering small businesses and aligning with the mission of the CPO.

    • Apply Now
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