Job Description

Kontakt.io is building the platform that care operations run on.

We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.

Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.

Now, backed by a $47.5 investment from Goldman Sachs, we're poised for our next phase of growth, targeting $100M+ ARR.

You will be expected to:

Set monitoring and alerting of multiple environments

participate in 24/7 on-call rotation

oversee production platform deployments

establish cooperation rules for SRE, Development and DevOps teams

build highly available infrastructure for the SaaS platform

identify new tools and processes to improve the cloud platform and automate processes (e.g. create automation for log file management)

program applications to be optimized to work within constructs of an AWS environment

set up or manage backups and patching across the environments

serve as a technical point of contact on customer engagements

collaborate with the engineering team to define and implement solutions with external and internal cloud services features such as auto-scaling, elastic load balancing, instance right-sizing, disaster recovery strategies, and tiered storage

Our requirements:

microservice and web environment debugging and problem-solving skills

hands-on experience in the installation, configuration, automation, and monitoring of various Cloud Services

hands-on experience with DevOps/Automation tools e.g. AWS Cloud Formation, Ansible, Jenkins, Git

experience with Amazon Web Services (Azure and/or Google Cloud are nice to have)

experience in application virtualization – Kubernetes, Docker

experience with IP networking, VPNs, DNS, load balancing and firewalling concepts – (focus on AWS Networking)

We offer:

fast-paced and dynamic startup environment, flat structure

B2B contract or a permanent agreement

competitive salary and stock option plan

work with cutting- edge technologies

100% remote or hybrid work (office in Krakow and New York City)

collaborative and self-organized environment

flexible working hours

private medical care, cafeteria system

SRE Engineer

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engineer