Tala is seeking a results-driven leader to spearhead our entry into new emerging markets globally, starting with Latin America (LatAm) and expanding into additional regions. You will work closely with executive and regional leadership to define and execute strategies and operations that unlock exponential total addressable market (TAM) growth and revenue opportunities.
As the Director of Market Expansion, you will own, organize, and accelerate Tala’s market expansion workstreams, collaborating closely with Product & Technology leadership. You’ll develop on-the-ground expertise, establish key relationships, and build the in-market presence necessary for scaling. Operating across disciplines and geographies, you will solve complex challenges, drive outcomes, and serve as a key external voice of Tala in our mission to improve financial inclusion for millions worldwide.
What You'll Do
Drive Tala’s expansion strategy, charting the course around market selection, go-to-market, partnerships, capabilities, and sequencing that allows Tala to maximize our global reach and new customer growth, beginning in LatAm
Manage the roll up Expansion P&L, driving efficiency and sound decision-making that balances speed and absolute ROI across a diverse set of inputs
Define the phases and KPI success criteria for new market entry, with an emphasis on monitoring, rallying the team, and increasing the probability of hitting these KPI targets for each expansion market
Lead effective cross-functional go-to-market working groups capable of moving into new countries reliably and efficiently, with an eye toward both speed to market and absolute scale of the business
Deeply collaborate with Product & Program leadership to set aligned business and roadmap objectives, informing and influencing our Product and Technology strategy toward expansion and building out Tala’s Expansion Playbook
Establish Tala’s on-the-ground presence in new markets, building key relationships and standing up operations as necessary that enable successful scaling
Evaluate, prioritize, and execute strategic partnership opportunities at the local and regional level that can accelerate entry and scaling in new markets
Amplify Tala’s industry presence through deliberate and proactive external engagement and relationship-building
Collaborate with Tala’s leadership teams in established markets to build out regional operating capabilities that can act as a springboard for operations in new markets
What You'll Need
Bilingual in English and have a business-level proficiency in Spanish.
7+ years of business leadership experience in a high-growth, technology-enabled organization
Track record of taking a product or service to multiple new markets and scaling successfully
Willingness to travel, move fast, and self-start, comfortable being on the ground for extended periods of time and opening new doors in markets where Tala does not have existing team members or infrastructure
Deep network and ability to make strong connections within Fintech, Finance, and adjacent industries spanning across LatAM, with experience in other regions is a plus
Aptitude for identifying and onboarding new business partners and local talent when and where needed, with an eye toward lean scaling
Strong data-driven approach coupled with an ability to build and utilize frameworks efficiently to rapidly process and react to new information
Excellent communication skills (written & oral) and an ability to drive strategic alignment while also communicating complex issues and nuanced considerations clearly to both internal and external stakeholders
Demonstrated ability to work across diverse disciplines such as Product, Marketing, Credit, Finance, Operations, and Technology
Comfort and capability to work effectively across diverse cultures and time zones
Deep customer empathy and a solutions-oriented problem solver