Staff Software Engineer, BI Tooling & Platform

Job Description

About the Attentive team
Have you ever received a text message from your favorite brand with an incredible offer?  Did you know that text message marketing delivers the highest ROI of any marketing channel?  And that more customers than ever prefer to connect with brands via text?  That is what we do at Attentive.  We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.

We’re building big things!  Check out our tech blog here: https://tech.attentive.com/

About the role
Our Business Intelligence team transforms complex data into actionable insights and impactful reporting. We empower clients and internal teams with the metrics, analytics, reports, and visualizations needed to make informed decisions and shape strategies that drive meaningful growth. Joining our team offers a dynamic career opportunity to collaborate with some of the most talented data professionals in a high-performance, high-impact environment.

As a Staff Software Engineer on the BI Tooling & Platform team, you will have the opportunity to shape the foundation on which our metrics are built and retrieved. You will collaborate with talented engineers, product managers, and other internal stakeholders to create innovative applications that empower our BI Team to deliver metrics that our customers trust and rely on.


What You’ll Accomplish
  • Collaborate and negotiate with Product Management to meet the user’s needs without sacrificing quality or accruing tech debt. You deeply loathe regressions and take proactive steps to protect against them through a variety of testing techniques
  • You are constantly improving the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes
  • Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance
  • Collaborate with subject matter experts, fellow developers, and internal stakeholders to turn business goals into achievable technical roadmaps
  • Mentor junior engineers on the team

  • Your Expertise
  • 7+ years of professional experience in software development focusing on backend systems
  • Advanced proficiency in Java, with a deep understanding of object-oriented programming principles
  • Hands-on experience designing and developing microservices, GraphQL, and APIs
  • Skilled in working with both relational and non-relational databases, as well as streaming technologies
  • Proven track record of architecting and delivering high-scale, high-quality applications
  • Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders
  • Comfortable navigating ambiguity and translating business objectives into clear, actionable deliverables
  • Enthusiastic about exploring and adopting new technologies, with a pragmatic approach to selecting tools that align with project goals

  • Nice to Haves
  • Proven experience working with data, including SQL, data analysis, and data engineering
  • Strong familiarity with AWS services, cloud infrastructure, and workflow orchestration tools like Airflow
  • Experience with messaging systems or streaming platforms such as Kafka or Pulsar
  • Practical knowledge of DevOps practices and tools, including Docker and Kubernetes, for containerization and orchestration

  • What We Use
  • We have access to Python, Snowflake, SQL, DBT for analysis
  • Our data visualization tool is Looker
  • Our product backend is Java and Python microservices coupled with Spark, Kinesis, Airflow, Snowflake, and Postgres, all hosted on AWS
  • Our team supports stakeholders from Client Strategy, Product Management, Sales, Marketing, Finance, Engineering, Designers and the Leadership Team
  • We believe our company will win in the long run through product innovation and data-driven decision-making