Attentive

Principal Software Engineer, Search Optimization

Job Description

About the Attentive Team
Have you ever received a text message from your favorite brand with an incredible offer?  Did you know that text message marketing delivers the highest ROI of any marketing channel?  And that more customers than ever prefer to connect with brands via text?  That is what we do at Attentive.  We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.

We’re building big things!  Check out our tech blog here: https://tech.attentive.com/

About the Role
Our Search Platform team is the backbone of Attentive’s data infrastructure, processing, storing, and optimizing data at massive scale and speed. We handle billions of events from over 100 million customers daily, enabling near-real-time data insights and AI-driven capabilities through our Data, Optimization, and ML Platforms. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.

As a Principal Software Engineer, you will be responsible for leading the design, development, and deployment of distributed data applications and contributing towards the betterment of engineering culture at Attentive. You will partner closely with cross-functional teams to create our high-impact search platform, delivering personalized experiences for our clients and their customers. Your role will also include mentoring engineers, driving technical excellence, and contributing to strategic planning for the engineering department.  

This team is building the search platform that empowers our clients to curate audience segments, which Attentive uses across the platform to personalize content. By delivering more relevant and engaging messages, this drives higher performance for our clients and better experiences for their customers.


What You’ll Accomplish
  • Anticipate and advocate for the future of the Attentive platform, partnering with peers to proactively design solutions
  • Be the technical connector across engineering, product, and design to ensure we deliver high quality software, and innovative, impactful products
  • Contribute to company-wide engineering initiatives, including process improvements, infrastructure upgrades, and system enhancements
  • Provide technical leadership and mentorship to a team of engineers, ensuring growth and adherence to best practices
  • Multiply the effectiveness of others by facilitating cross-team work
  • Reduce the complexity of projects in order to get more done with less work

    • Your Expertise
  • 10+ years experience as a Software Engineer with a focus on high throughput distributed systems
  • You have expertise developing with Java, Python, or Go and strong understanding of object-oriented design, algorithms, and optimization
  • You are knowledgeable about data modeling, data access, and data storage with relational and non-relational databases
  • You have a proven track record of architecting applications at scale, maintaining secure reliable infrastructure, and setting a high bar for quality 
  • You are excited by the big, hard problems and look forward to identifying the areas of greatest need and creating plans to improve them
  • You are an empathetic communicator who can work seamlessly with technical and non-technical stakeholders
  • You are comfortable with ambiguity and are adept at using business goals to turn that ambiguity into clear deliverables

    • What We Use
  • Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
  • Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
  • Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS
  • Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and PlaywrightOur automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas

    • Apply Now
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