AI Solutions Engineer, Post Sales - US (Remote)

We're hiring an AI Solutions Engineer, Post Sales to help our customers solve difficult, real-world problems and engage in ground-breaking research by using our developer tools in their machine learning pipelines.

In this role, you'll be working with the most sophisticated ML/GenAI teams in the world working on some of the toughest ML/GenAI problems in computer vision, robotics, natural language processing, Large Language Models (LLMs), and more. You'll have the opportunity to work with ML/GenAI teams across multiple industries to uncover their ML/GenAI needs, improve their ML/GenAI workflow, explore how Weights & Biases fits into their environment, collaborate on projects, and educate them on the best practices of our product.

Solutions Engineers on our Field Engineering team play a vital role in the success of our customers at Weights & Biases. You'll collaborate with the Sales, Support, Product, and Engineering teams to lead the technical success of our customers after the sales process, acting as the primary source of knowledge and representative to our customers. You will play a key role in customer adoption, partnering with our product team to steer product development based on customer feedback and usage patterns.

This is an ideal opportunity for anyone with machine learning experience who is customer-focused and eager to work with the top ML/AI companies globally, focusing on ensuring customer success and adoption post-sales.