Salesforce Solutions Architect

Join LATAM's most talented team!

Who we are

We are a global IT service company based in Uruguay serving humans like humans. Our main focus is on providing staffing and delivery team services to companies seeking a strategic partner for their products and services. Our mission is to revolutionize people’s lives through work, individually improving their world and our ecosystem.

In 2019, 2020, and 2021, we received the award for being one of the best B2B development companies in Latin America by Clutch, and we are ranked number 10 on the list of companies in Argentina by The Manifest. We are also verified as a service provider in Latin America by the Inter-American Development Bank (BID), and we are partners with CUTI.

We value people that are collaborative, curious, results-driven, and take ownership. We embrace people that want to be themselves, have daily flexibility, grow, learn, and make a difference wherever the opportunity presents itself.

Right now we are looking for a Salesforce Solution Architect to join our team!

About your role

As a Solution Architect, you will be a key member of the Professional Services team, responsible for designing and delivering tailored solutions that align with customer requirements and our Salesforce-based product capabilities. As a technical expert, you will work closely with clients, internal teams, and stakeholders to ensure successful implementations, provide technical leadership, and oversee custom development projects. This role requires deep knowledge of Salesforce, excellent solution design skills, and the ability to collaborate effectively across teams.

Essential Duties & Responsibilities:

• Lead the design and architecture of end-to-end solutions for customers, ensuring alignment with their business objectives and our Salesforce-based product.
• Maintain deep knowledge of our Salesforce-based application, including configurations, integrations, and customizations, to support clients effectively.
• Work closely with customers, Customer Success Managers (CSMs), and the Professional Services team to understand requirements, identify gaps, and propose tailored solutions.
• Provide technical leadership to ensure solutions are scalable, secure, and follow Salesforce best practices.
• Design and oversee custom feature development and integrations with third-party systems, ensuring compatibility with our Salesforce-based product.
• Act as the primary technical point of contact for customers during implementations and custom projects, addressing technical concerns and blockers.
• Ensure solutions follow best practices in design, customization, and performance optimization to future-proof implementations.
• Address escalated technical issues during onboarding and implementation, troubleshooting and resolving issues as needed.
• Create detailed solution design documentation, technical specifications, and contribute to internal and customer training materials.
• Provide feedback to Product and Engineering teams based on customer interactions, influencing the product roadmap and future enhancements.

Qualifications:

• Bachelor’s or Associate’s degree in technology, development, computer science, or equivalent experience.
• 5+ years of experience as a Solution Architect, Technical Consultant, or Senior Developer, focusing on Salesforce or cloud-based platforms.
• Proven expertise in designing and implementing complex Salesforce-based solutions, including custom objects, workflows, Apex development, and integrations.
• Experience gathering requirements, translating business needs into technical solutions, and working directly with clients in a consultative capacity.
• Experience with API and ETL integrations.
• Strong understanding of Salesforce architecture, including data modeling, security, performance optimization, and scalability.
• Ability to manage multiple projects and work with cross-functional teams.
• Excellent communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong problem-solving abilities, quickly assessing and resolving technical challenges.
• Experience working with Salesforce ISV or OEM partners is highly preferred.
• Advanced leven in English.

Fair decisions, free of bias:

We guarantee a recruitment process based on skills, qualifications, and working experience. All candidates will be evaluated considering what they can do, avoiding bias, prejudices, and every type of discrimination.

What we offer:

• Competitive salaries throughout LATAM (USD).
• Possibility of working 100% remote from anywhere in LATAM.
• Opportunity to join a new team with exciting challenges and growth prospects.

👨‍💻 Apply and start now!